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Salary: USD 126,800 - 210,900 / annual
ServiceNow is seeking a Senior Executive Assistant to support VP-level leadership. This role is central to optimizing executive productivity and organizational efficiency.
Key Responsibilities:
- Manage complex, dynamic calendars for senior leaders; schedule appointments and meetings while navigating scheduling conflicts and roadblocks
- Draft and prepare correspondence (emails, presentations, reports); review for accuracy, formatting, consistency, and adherence to executive procedures
- Optimize leadership time allocation; make decisions on short-term priorities and work activities
- Coordinate all travel arrangements in compliance with company procedures; obtain necessary travel documents (visas, passports); reconcile leadership expenses and credit card statements
- Identify organizational needs and issues; initiate and drive solutions
- Support new hire onboarding across internal departments
- Assist new hires with expense reporting, travel systems, and internal tools
- Compile, prepare, and process leadership expenses and credit card reconciliation
The role emphasizes leveraging AI and automation to enhance executive support functions, aligning with ServiceNow's AI-native culture.
Requirements:
- 10+ years of experience supporting VP-level executives
- Experience integrating or critically thinking about AI in work processes, decision-making, or problem-solving (AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Demonstrated ability to manage multiple high-priority projects from various management and professional levels
- Desire to grow and take on independent projects while meeting deadlines
- Exceptional soft skills
- Proficiency with Zoom, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Box, Concur, and Google Docs
- Experience handling confidential materials
