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Snowflake is seeking a Senior Engagement Manager for its Frontier Engineering team in Singapore. The Frontier Engineering team translates Snowflake's data mobilization mission into concrete customer outcomes. In this role, you will lead both business growth and delivery success across your assigned region, owning the complete engagement lifecycle from opportunity identification through scoping, contracting, delivery, and account expansion.
Key responsibilities include:
- Own quarterly bookings, consumption, and utilization targets for Frontier Engineering across assigned accounts and region as part of the broader account team
- Partner with Account Executives, Solution Engineers, and delivery leadership to identify service opportunities, scope engagements, author proposals and Statements of Work, and lead internal Deal Review and investment approval processes
- Manage the bookings forecast across your Book of Business, tying every engagement to clear customer outcomes such as revenue growth, cost reduction, risk reduction, and faster Time to Value
- Design and refine delivery roadmaps for key accounts, managing project progress, schedule, deliverable quality, and early detection of scope, schedule, cost, and quality risks
- Serve as the initial escalation point for customers and project teams, earning trust on both sides and leading decision-making in complex situations
- Own project financials including revenue forecasting and cost control, balancing healthy margins with customer satisfaction
- Provide delivery quality oversight and guidance for Snowflake engagements, ensuring adherence to delivery best practices
- Manage the operational relationship with assigned clients, including creation, implementation, and tracking of relationship roadmaps
- Communicate effectively with project team members, management, and stakeholders on status, issues, risks, and objectives
- Build mid-to-long-term account plans and Data Cloud roadmaps with account teams; design co-delivery and co-selling models with SI, GSI, and ISV partners
- Lead practice and operational improvements including SOW standardization, risk-based deal review, reusable assets, and AI/GenAI-assisted workflows
- Mentor and coach delivery consultants, drive delivery governance through QA reviews and health checks, and share best practices across regions
Requirements:
- 10+ years of experience in Sales and Services Delivery roles or equivalent, spanning complex enterprise technical projects such as cloud data warehouse and data platform implementation, modernization, or AI/ML adoption
- Proven track record of achieving quantitative KPIs such as bookings, utilization, and consumption in a delivery or similar organization
- Experience negotiating with and managing executive stakeholders from CxO to VP level across sales, delivery, product, and partner organizations
- Direct experience in the data warehouse, business intelligence, or cloud data platform space, or equivalent experience
- Strong business literacy and technical understanding: ability to translate customer business goals into Snowflake platform scenarios and discuss architectural and implementation constraints and risks alongside technical teams
- Clear, concise cross-functional communication with a track record of leading diverse groups toward consensus
- Strong organizational skills and ownership, with the ability to autonomously manage multiple projects and accounts in parallel
Bonus qualifications:
- Experience supporting local-government customers and understanding public-sector procurement, compliance, or data requirements in Singapore
- Experience in a technical advisory role such as solution architect, technical account manager, or system administrator
- Hands-on project experience with the Snowflake AI Data Cloud or other cloud data platforms on AWS, Azure, or GCP
- Experience collaborating within a Data, AI, or Analytics partner ecosystem across SI, GSI, and ISV partners
