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Copado is the #1 DevOps Platform for Salesforce and the Cloud, serving 1,500+ innovative brands including Coca-Cola, T-Mobile, and Volkswagen. The company delivers an AI-enabled DevOps platform that unites non-technical admins and pro-code developers to orchestrate business application development and drive digital transformation across multi-cloud environments.
The Senior Analyst, GTM Operations role is a strategic position within the Enterprise Sales and Renewals organization. This individual will serve as both a strategic advisor and operational leader, driving predictable revenue growth through data-driven decision-making, scalable processes, and operational excellence.
Key responsibilities include:
Strategic Business Partnership: Facilitate cross-functional alignment across Sales, Customer Success, Finance, Marketing, and Product Operations. Translate business priorities into scalable operational processes, reporting, and analytics. Partner with sales and renewal leaders to identify risks, opportunities, and operational improvements. Translate complex data sets into clear narratives for leadership, identifying trends and opportunities proactively. Lead post-mortems on missed targets, delivering root-cause analysis and recommended fixes.
Revenue Systems Strategy & Governance: Own the strategy and governance of revenue systems, ensuring data integrity and system optimization. Build and maintain dashboards, forecasting models, and reporting infrastructure that enable accurate pipeline visibility and revenue predictability. Establish best practices for data hygiene, CRM adoption, and sales process discipline.
Operational Excellence: Design and implement scalable processes for deal management, renewal operations, and pipeline management. Identify bottlenecks and inefficiencies, then drive process improvements that increase team productivity and forecast accuracy. Manage operational metrics and KPIs that track GTM health.
The ideal candidate is analytical, collaborative, and business-minded, with experience solving complex business problems, influencing cross-functional stakeholders, and improving how go-to-market teams operate. This role requires strong communication skills, the ability to work with both technical and non-technical audiences, and a passion for operational excellence.
