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Copado is seeking a Senior Analyst, GTM Operations to partner with Enterprise Sales and Renewals teams. This strategic role combines analytical rigor with operational leadership to drive predictable revenue growth through data-driven decision-making and scalable processes.
You will serve as a trusted business partner to Sales, Customer Success, Finance, Marketing, and Executive Leadership. Key responsibilities include:
**Strategic Business Partnership:** Facilitate cross-functional alignment across Sales, Customer Success, Finance, Marketing, and Product Operations. Translate business priorities into scalable operational processes, reporting, and analytics. Partner with sales and renewal leaders to identify risks and opportunities. Translate complex data into clear narratives for leadership, identifying trends and opportunities proactively. Lead post-mortems on missed targets, delivering root-cause analysis and recommended fixes.
**Revenue Systems & Forecasting:** Own the integrity and accuracy of the revenue forecast, working with sales leadership to validate pipeline data and improve forecast accuracy. Build and maintain dashboards and reporting infrastructure that provide real-time visibility into sales performance, pipeline health, and renewal metrics. Develop predictive models to identify at-risk accounts and opportunities for expansion.
**Renewal Operations:** Design and optimize renewal workflows to maximize efficiency and reduce manual touchpoints. Monitor renewal metrics and KPIs, identifying bottlenecks and recommending process improvements. Collaborate with Customer Success to ensure seamless handoffs and improve renewal win rates.
**Process Improvement & Scaling:** Identify operational inefficiencies and design scalable solutions that support growth. Implement tools, automation, and workflows that reduce manual work and improve team productivity. Document processes and create playbooks that enable consistent execution across teams.
This role is ideal for someone who enjoys solving complex business problems, influencing cross-functional stakeholders, and improving how go-to-market teams operate. You'll work with 1,500+ innovative brands including Coca-Cola, T-Mobile, and Volkswagen.
