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Pavilion is a community platform for go-to-market (GTM) professionals, serving nearly 10,000 members globally with over $10M ARR. The company facilitates peer learning, strategy, and professional development through events, webinars, and conferences.
The Sponsorship Fulfillment Associate will own end-to-end delivery execution for all sponsorship contracts after close. This role serves as the primary point of contact for sponsors, coordinating across Sales, Marketing, Operations, Finance, and Member Experience teams to ensure every commitment is executed on time and to standard.
Key responsibilities include:
- Acting as the sponsor's main point of contact from contract signature through campaign/event completion
- Tracking all contracted deliverables (webinars, dinners, conference assets, etc.) and maintaining a delivery calendar and status tracker
- Providing Finance and Accounting with delivery dates for proper revenue recognition and promptly notifying of changes or cancellations
- Co-owning co-branded content timelines, assets, and promotion strategy with Marketing
- Coordinating sponsored dinner logistics and guest management with Events/Member Experience teams
- Proactively flagging execution risks (timeline slippage, missing assets, unclear scope) before they become sponsor-facing issues
- Sending sponsors regular status updates ahead of key milestones
- Partnering with Sponsorship Sales on contract handoff
The ideal candidate has 2+ years in account management, client success, or program/project coordination. Strong cross-functional coordination skills are essential, as is the ability to manage multiple concurrent timelines and deliverables. Clear, proactive written and verbal communication for external-facing updates is required. Success is measured by on-time delivery rate against contracted commitments and proactive escalation rate (issues caught internally vs. surfaced by sponsors).
