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Octopus Energy is a fast-growing energy company operating in Italy since 2022, headquartered in Ascoli Piceno with over 300 employees across three locations and more than one million customer accounts. The company is known for its customer-centric approach (4.9/5 Trustpilot rating) and technology-driven operations.
This People Operations Specialist role is central to supporting Octopus's non-bureaucratic, trust-based culture. Rather than traditional HR management, the company seeks someone to build fluid systems and remove obstacles so teams can perform at their best from day one.
Key Responsibilities:
- Contract Management & Onboarding: Draft and send employment contracts to new hires, carefully track onboarding documentation and ensure smooth entry into the company.
- Team Leader Support: Handle daily operational requests, reports, and updates from team leaders.
- Employee Records & Systems: Maintain and continuously update employee profiles in management systems, including role changes and contract variations.
- Process Improvement & Automation: Actively contribute to optimizing workflows, creating and maintaining operational templates, and implementing automations.
- Data Privacy & Care: Ensure all administrative and information processes are handled with precision, care, and confidentiality.
- Special Projects & Cross-functional Support: Provide operational support for special initiatives and other administrative needs as required.
The role is full-time, in-office at the Ascoli Piceno/Ancarano location.
Requirements:
- Excellent communication skills: strong written and oral Italian language proficiency, essential for transparent interaction with colleagues and stakeholders.
- Organization and attention to detail: exceptional attention to detail, impeccable precision, and ability to independently prioritize work.
- Confidentiality and professionalism: high sensitivity in handling confidential information and personal data.
- Digital aptitude: familiarity with digital tools, HR management software, or productivity platforms, with ability to quickly learn new systems.
- Team spirit and proactivity: collaborative mindset, ability to anticipate needs, and practical problem-solving orientation.
- Flexibility in dynamic environments: comfort working in a rapidly growing, low-bureaucracy context.
- Basic payroll systems knowledge (preferred but not required).
