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Special Projects Associate // London

ClaimSorted - London, United Kingdom - In-office - posted 2026-08-27

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ClaimSorted is an AI-native Third Party Administrator managing claims operations for insurers across auto, property, travel, gadget, pet, renters, and liability. Backed by Y Combinator, Atomico, and Eurazeo, the company has raised $16M+ and manages over $200M in insurance premium for publicly traded companies and household-name insurers. You will work directly with the founders on core operational and people functions that enable fast-growth scaling. This is a broad-scope, high-ownership role from day one. Key responsibilities: - Define ClaimSorted's day-to-day operating model: cadence, processes, and tools that keep the team coordinated as the company scales - Own the full candidate and employee experience end-to-end, building systems to maintain consistently high standards - Set the communication standard for ClaimSorted internally and externally: voice, templates, response times - Act as the first filter on the hiring pipeline: conduct screening calls and shape the founders' candidate shortlist This is a full-time, office-based role in London. The team is high-intensity and committed to doing work well. QUALIFICATIONS: - 0–3 years of experience organizing people and juggling priorities in a startup, accelerator, consulting firm, VC, or previous founder associate role - Ability to hold multiple priorities simultaneously and identify what matters most today - Process-oriented mindset: you fix processes rather than absorb them - Strong interpersonal skills and ability to build rapport quickly - Excellent writing skills (much of this role involves writing on behalf of the company) - Proficiency with AI tools

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