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Cloudflare is seeking a Solutions Engineering Manager to lead the Iberia & Italy Solutions Engineering team. In this role, you will manage hiring, onboarding, enablement, and technical pre-sales performance for the regional SE team. You'll set the cadence for team communication, collaboration, and culture while supporting personalized development plans for each team member.
Key responsibilities include conducting 1:1s with team members, reporting on individual strengths and weaknesses, managing performance to achieve high standards, acting as an escalation point for team issues, recruiting and interviewing new team members, and shadowing customer engagements to improve technical expertise and develop best practices.
You will work closely with cross-functional teams including Sales, Product, Engineering, and Customer Support to coordinate resources for maximum customer impact. A critical part of this role involves supporting customers evaluating AI-first architectures, including AI Gateway traffic management, deploying LLMs via Workers AI, building RAG stacks with Vectorize and R2, and other AI infrastructure solutions.
Cloudflare's Solutions Engineering function collaborates with clients from early-stage ideation through production planning. Solutions Engineers are expected to be more than product experts—they sit alongside clients as trusted advisors, contributing ideas and opinions on solving complex industry problems. The SE team is composed of individuals from diverse backgrounds (end-customers, vendors, consulting, product management, support, engineering), reflecting the diverse and unique problems clients face.
The role requires curiosity to maintain and develop new knowledge as Cloudflare innovates rapidly. All resources and training needed to build a custom personal development plan will be provided. You'll be responsible for ensuring high standards of customer success and helping your team excel across both sales and technical disciplines.
