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Certa is an AI-first third-party operating system that enables enterprises to onboard, assess, and monitor vendors, suppliers, and partners across risk, compliance, and ESG. The company has processed over 10 million entities for 100,000+ users across 120+ countries and is backed by Fin Capital, Vertex Ventures, and Point72 Ventures.
As a Solutions Engineer - Managed Services, you will ensure successful integration and customization of Certa's products for enterprise clients. You'll configure the no-code platform to meet unique client requirements, design and implement API integrations for seamless data flow between Certa and client systems, and guide clients through onboarding and post-implementation support.
Key responsibilities include: collaborating with sales and client-facing teams to analyze business use cases and contribute to solution design; configuring workflows, data structures, and features to client specifications; partnering with engineering to design and manage API integrations with external systems; conducting testing, troubleshooting configuration issues, and maintaining detailed documentation; providing technical support, training, and guidance during client launches; and working cross-functionally with product, engineering, marketing, and sales teams.
You'll need 3–5 years of experience in a similar capacity with a proven track record serving medium-to-large enterprise customers. A bachelor's degree (preferably in Engineering) is required. Technical skills must include proficiency in RESTful APIs, web services, and relevant programming languages/platforms. Experience with ERP integrations, JSON, SaaS products, and process tools like Miro or Visio is a plus. You should have strong analytical skills to translate complex business use cases into technical solutions, exceptional communication and presentation abilities, and a results-oriented, independent mindset.
Certa is a remote-first company with office locations in London, San Francisco, and Jaipur. The role offers competitive compensation with bonuses and equity, 49 days paid time off, full benefits, retirement and wellness plans, professional development support, and annual company offsites.
