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Portside is a cloud-based software platform serving the global aviation industry, powering operations for over 1,000 aviation organizations including business aviation, regional airlines, and aircraft leasing & finance companies. Backed by Vista Equity Partners and Insight Partners, the company is in a growth phase, investing in AI-driven innovation and expanding its global team.
As a Solutions Engineer, you will be the technical backbone of the pre-sales process, partnering closely with Sales Executives to understand prospective customers' business challenges and translate them into compelling, tailored product demonstrations. You will lead technical discovery, drive proof-of-concept engagements, and serve as the technical voice of the customer throughout the sales cycle.
Key responsibilities include:
- Partner with Sales Executives to understand prospect needs, pain points, and technical requirements
- Design and deliver tailored product demos mapping Portside's capabilities to each prospect's specific use case
- Lead technical discovery calls to uncover requirements, integration needs, and success criteria
- Own and drive proof-of-concept engagements and pilots, coordinating internal resources
- Respond to RFPs/RFIs and technical questionnaires with accurate, well-articulated answers
- Build and maintain demo environments, sandboxes, and POC instances
- Address technical objections and articulate competitive differentiation
- Assist with integration and API discussions with prospects' technical teams
- Relay product feedback and feature requests to Product and Engineering teams
- Develop and maintain demo scripts, sales enablement content, and technical collateral
- Stay current on product releases, roadmap, and aviation industry trends
- Support onboarding and training of new Sales Executives on product positioning and demo delivery
You will work cross-functionally with Sales, Product, Engineering, and Customer Success teams. The ideal candidate is a hands-on, customer-facing technologist with strong presentation skills, a consultative approach to discovery, and the ability to translate complex product capabilities into clear business value for aviation industry stakeholders.
QUALIFICATIONS:
- Bachelor's degree in a technical field (Computer Science, Engineering, IT) or equivalent practical experience preferred
- Minimum 2 years of experience in a Solutions Engineer, Sales Engineer, Technical Account Manager, or similar pre-sales/customer-facing technical role (SaaS experience strongly preferred)
- Strong presentation and communication skills, with ability to present to technical and non-technical stakeholders, including executives
- Ability to quickly learn complex products and translate technical concepts into clear business value
- Working knowledge of APIs, integrations, and basic web/cloud architecture concepts
- Experience with CRM tools (e.g., Salesforce) and demo/POC environments
- Comfortable working cross-functionally with Sales, Product, Engineering, and Customer Success
- Strong problem-solving skills and consultative, curious approach to discovery
- Self-motivated, organized, and able to manage multiple deals/demos simultaneously
