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Salary: USD 115,000 - 130,000 / annual
Hoxhunt is a cybersecurity company on a mission to make humans the strongest security layer. The company combines AI-driven personalization, real threat detection, and behavioral science to protect organizations against human risk and cyberattacks.
As a Solutions Engineer, you will be the technical backbone of the customer journey, connecting product capabilities to real-world customer environments. This role blends deep expertise in integrations, identity, security, and automation with the ability to translate complex requirements into scalable solutions. You will partner closely with Sales, Customer Success, Product, and Engineering teams to guide customers through discovery, implementation, and long-term technical success.
Key responsibilities include:
- Design and support integrations across Azure, AWS, and GCP environments, guiding customers through API integrations and architecture design
- Own technical onboarding for enterprise customers, developing structured implementation plans aligned with IT and security teams
- Support deployments within Microsoft 365, Exchange Online, and Google Workspace while validating configurations for scalability
- Configure and validate secure data exports to customer cloud storage and BI platforms (Power BI, Tableau)
- Partner with Sales and Customer Success on technical discovery, translating requirements into executable implementation approaches
- Support identity and access management planning (Entra ID, Okta, Ping) and guide secure SCIM provisioning and SAML SSO implementations
- Address advanced customer questions around networking, DNS, authentication, and email deliverability (SPF, DKIM, DMARC, routing)
- Serve as a product expert for the US team, partnering with Product and Engineering to resolve complex issues and build integration guides
Success milestones: Within 3 months, you will master the Hoxhunt platform architecture, shadow technical discovery and onboarding calls, and begin independently guiding customers through integrations and email authentication setups. By month 6, you will autonomously own complex technical onboarding and pre-sales solution design for enterprise accounts, acting as the trusted technical advisor for customers and internal commercial teams.
The role is based in Minneapolis with a flexible, hybrid work setting and collaboration expected from the Minneapolis office. You will join a dynamic, collaborative US commercial team with a culture emphasizing psychological safety, autonomy, and high performance paired with high humanity.
REQUIREMENTS:
- 3 to 5 years of experience in a customer-facing technical role (Solution Engineer, Sales Engineer, Technical Consultant, or similar) supporting enterprise SaaS
- Hands-on experience with Microsoft 365 / Exchange Online and/or Google Workspace in complex environments
- Experience implementing identity and access integrations, including SAML SSO and SCIM provisioning
- Familiarity with cloud platforms (Azure, AWS, or GCP) and modern API-based integrations (GraphQL preferred)
- Working knowledge of security and email authentication ecosystems (IAM, SPF, DKIM, DMARC)
- Ability to own complex, ambiguous technical problems and drive them to resolution in real customer environments
- Ability to translate technical complexity into clear recommendations that guide customer decisions and influence cross-functional execution
