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Glia is the #1 Banking AI platform serving 700+ banks and credit unions. The company provides a Banking AI Operating System that acts as a central intelligence layer on top of existing tech stacks, deploying specialized AI agents to automate workflows across voice and digital channels—from front office to back office—while delivering measurable operational efficiencies and loan growth.
As a Solutions Architect, you will be the bridge between Glia's innovative AI platform and client success. You'll work directly with financial institution clients to understand their business and technical requirements, then design and implement comprehensive solutions that enhance customer engagement, improve operational efficiency, and deliver competitive advantages against megabanks and fintechs.
Key responsibilities include: assessing client needs and proposing tailored solutions; translating business requirements into clear technical vision and execution plans; developing detailed technical documentation and statements of work; leading solution validation, delivery, and deployment to ensure quality and performance standards; mentoring remote implementation teams on solution designs and best practices; and communicating complex technical concepts effectively to both technical and non-technical stakeholders.
You'll need 3+ years of client-facing development experience with strong solution architecture and design expertise. Technical proficiency in front-end technologies (HTML, CSS, JavaScript) and back-end languages (Node.js) is required, along with hands-on experience with AI tooling, cloud platforms (AWS, Azure, GCP), and understanding of the SaaS lifecycle. You should be comfortable collaborating with engineering teams in agile environments and have excellent problem-solving and communication skills.
Preferred qualifications include experience in contact centers, telephony/VoIP, and financial services; familiarity with serverless, AI, big data, and emerging enterprise technologies; and relevant cloud platform or solution architecture certifications.
