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Salary: USD 113,300 - 151,550 / annual
Contentful (now part of Salesforce) is seeking a Solution Engineer to play a critical role in helping customers realize how Contentful's content management platform can support their digital transformation efforts.
In this dynamic role, you will act as a co-pilot to Account Executives throughout the sales cycle, including technical discovery, product presentations, collaborative solution design sessions, and proofs of concept. You'll work with customers at varying levels of digital maturity, translating their business objectives into technical solutions using Contentful's APIs, SDKs, and ecosystem.
Key responsibilities include:
- Conducting technical discovery and understanding customers' short and long-term digital objectives, current technology stacks, and challenges
- Delivering customized, value-based product demonstrations and proofs of concept
- Presenting to both technical and non-technical personas, conveying complex technical and business concepts clearly
- Assisting with RFIs, RFPs, and security questionnaires; liaising across departments to drive deal closure
- Relaying customer feedback to Product Management, Marketing, and Sales
- Collaborating with Solution Architects and Customer Success Managers to ensure successful implementation for newly-signed customers
- Identifying and mitigating technical and business risks during the sales process
- Traveling onsite with customers as needed (up to 25%)
- Contributing to internal projects that shape how the Solution Engineering function evolves
You'll join a high-growth company with a positive culture, strong leadership, and opportunities to grow your career in a dynamic, multidimensional role.
REQUIREMENTS:
Required:
- Strong desire to become a professional Solution Engineer
- Strong presentation skills demonstrating ability to convey technical and business knowledge to varying personas (both technical and non-technical)
- Understanding of REST APIs and microservice architecture
- Ability to travel up to 25%
Nice to Haves:
- 3+ years of Solution Engineering experience selling SaaS or related industry experience working with Marketing & Marketing-adjacent teams
- Experience working with a Content Management Platform or similar technology
- Familiarity with web technologies (JavaScript frameworks, static site generators, CDNs, CI/CD, etc.), cloud technology, performance metrics, and security
- Experience with omnichannel digital delivery concepts (websites, emails, native mobile apps, etc.)
