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Salary: USD 120,000 - 0 / annual
Litify is a legal operations platform trusted by 400+ enterprise businesses and 55K+ legal professionals. The company is backed by Bessemer Venture Partners and recognized as one of Inc. 5000 and Deloitte Technology Fast 500's fastest-growing private companies.
As a Solution Architect for Litify AI, you will lead end-to-end implementations of advanced AI technologies within the legal sector, operating with high autonomy. You will direct the practical application of Litify AI for clients, designing custom agent workflows on the Salesforce platform, providing strategic guidance, and executing successful deployments.
Key responsibilities include:
- Demonstrating Litify AI capabilities to clients and prospects, tailoring presentations to specific legal workflows and use cases
- Leading discovery sessions to document client requirements and translate them into detailed solution designs
- Building and deploying custom AI agent workflows on Litify AI's Salesforce-based framework, owning configuration from design through go-live
- Serving as the primary technical advisor to clients on Litify AI capabilities, best practices, and product roadmap
- Collaborating with Project Managers to scope, plan, and deliver AI implementations on time and within budget
- Partnering across Sales, Engineering, and Customer Success to align on client needs and drive successful outcomes
- Defining success metrics for each deployment and driving adoption to ensure clients realize measurable value
- Documenting solution designs, configuration decisions, and implementation guides
- Collaborating with product and engineering teams to surface client feedback and influence the AI roadmap
You will maintain complete ownership of the technical solution, including system architecture, configuration, and final project outcomes, while working closely with a Project Manager.
REQUIREMENTS (Required):
- 4+ years of Salesforce implementation experience with advanced mastery of Salesforce Flows and modern automation tooling
- Proven ability to serve as a trusted advisor to clients—equally comfortable discussing complex AI architecture with C-suite executives and translating concepts for non-technical end users
- Demonstrated capability to own a technical workstream end-to-end (requirements through delivery) with minimal oversight
- Experience in a professional services, consulting, or client-facing implementation role
- Experience designing and deploying AI agents or automated workflow solutions in a client-facing role
- Hands-on experience with LLM-based tools, prompt engineering, and agent orchestration frameworks
- Strong understanding of the Salesforce data model, security architecture, object relationships, and platform capabilities
NICE-TO-HAVE:
- Experience with Litify or other legal operations platforms
- Familiarity with law firm workflows: intake, matter management, billing, and document generation
- Salesforce Certifications: AI Specialist, Administrator, Platform App Builder, or Consultant
