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Software Engineer, Trust & Safety

Resend - Remote - Remote - posted 2026-10-08

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Salary: USD 150,000 - 175,000 / annual

Resend is a modern email sending platform for developers with over 4 million users. The company is building infrastructure and tooling to make email better for developers, with a focus on reliability, design, and developer experience. In this role, you will build and operate anti-abuse systems that protect the platform from bad actors while keeping it open for legitimate senders. You'll own the full stack of trust and safety infrastructure, including real-time enforcement layers, detection pipelines, and automated response systems. Key responsibilities include: - Build and run real-time enforcement systems operating within millisecond latency budgets - Design detection and decision pipelines that span sending, receiving, and account activity - Develop detection rules and policies with safe change management practices - Detect and contain account takeover and leaked API key incidents by identifying anomalous behavior - Close feedback loops on enforcement actions with detailed reasoning to measure detection precision - Automate investigations, appeals, and bulk actions to scale with platform growth - Build and evaluate ML classifiers for spam and phishing detection with precision validation - Implement comprehensive logging, metrics, and audit trails for all enforcement actions - Ensure all systems fail safely and treat false positives as bugs You'll work remotely with a 50-person team spanning 15 countries, backed by a16z and Y Combinator. The role offers room to shape technical decisions, close collaboration with developers using your systems, and a high bar for product quality and reliability. REQUIREMENTS: - 5+ years of software engineering experience - Fluent English (written and spoken) - Deep experience with Node.js, TypeScript, and React frameworks (Hono, Next.js) - Ability to write Go or willingness to learn for latency-sensitive services - Infrastructure and reliability skills (AWS, CDK, Datadog) - Comfortable with APIs, event-driven architectures, queues, and stateful services - Experience designing systems that fail safely - Strong observability mindset (metrics, logs, tracing, error handling) - Full-stack ownership from frontend to databases and queues - Proven experience with Postgres and Redis EXCEPTIONAL FIT INCLUDES: - Prior experience in trust and safety, fraud, or security - Built real-time enforcement systems (rate limiting, rules engines with policy languages like CEL) - Shipped ML or LLM-based detection in production with precision/recall measurement - Email protocol knowledge (SPF, DKIM, DMARC, bounces, complaints, phishing campaigns) - Database performance tuning expertise (Postgres, Redis)

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