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ServiceNow is seeking a Software Engineer to build high-quality, scalable, and reusable code while designing and implementing AI-powered features into the product. You will leverage large language models, machine learning, and agentic capabilities to deliver intelligent, context-aware experiences for users.
In this role, you will:
- Build clean, scalable code by enforcing best practices around software engineering architecture and processes, including code reviews and unit testing
- Design and build AI-powered features leveraging LLMs, machine learning, and agentic capabilities
- Work with product owners to understand detailed requirements and own your code from design through implementation, testing, and delivery
- Design software that is simple to use and allows customers to extend and customize functionality
- Help design and implement new products and features while enhancing the existing product suite
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent drive transformation.
Work is structured around flexible work personas depending on the nature of your work and assigned location. ServiceNow is an equal opportunity employer committed to creating an accessible and inclusive experience for all candidates.
REQUIREMENTS:
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- 0-2+ years of experience with Java or a similar object-oriented language
- Passion for JavaScript and the Web as a platform, reusability, and componentization
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Experience with modern UI frameworks such as Angular, React, or Vue
- Analytical and design skills
- Working knowledge and ability to use development tools (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
