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GoGuardian is seeking a Site Reliability Engineer II to build, maintain, and scale the cloud infrastructure powering its K-12 learning solutions platform. You'll join the Tech Foundation team, which manages core cloud infrastructure, shared data services, and developer tooling to enable product teams to deliver software efficiently and securely.
In this role, you will:
- Build, maintain, and support scalable cloud infrastructure ensuring high availability for core products
- Maintain and enhance observability and monitoring frameworks to deliver accurate alerts and improve incident detection
- Participate in on-call rotations and support incident response, including post-mortems and root cause analysis to mitigate future issues
- Maintain and improve deployment pipelines and automation scripts to support operational safety and engineering velocity
- Collaborate with product development teams to provide day-to-day infrastructure support and assist with operational best practices
- Apply established security standards and compliance controls across all managed cloud infrastructure
GoGuardian is a remote-first, mission-driven company focused on improving learning environments in K-12 education. The team is outcomes-focused, collaborative, and committed to solving complex operational challenges while maintaining an inclusive culture.
REQUIREMENTS:
- 2+ years of professional experience in Site Reliability Engineering, Infrastructure, or DevOps roles supporting production SaaS applications
- Working knowledge of AWS core services (EC2, VPC, S3) with exposure to Serverless frameworks or managed Kubernetes environments like EKS
- Hands-on experience writing and maintaining Infrastructure as Code (IaC) using Terraform
- Familiarity with supporting, troubleshooting, or monitoring data layers such as MongoDB, Redshift, or OpenSearch
- Experience working with CI/CD tools and deployment workflows (Jenkins, AWS CodeBuild/CodePipeline, GitHub Actions)
- Solid understanding of Linux operating system fundamentals and Unix shell scripting
- Ability to read and debug code in JavaScript/TypeScript, Python, or Go to assist in troubleshooting application-level errors
- Strong communication and interpersonal skills with a collaborative approach to solving technical problems across teams
- Eagerness to take initiative in a fast-paced, dynamic environment
- Passion for impacting the education landscape
