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Rubrik is seeking a Senior Technical Program Manager to lead strategic Sales & Marketing programs within the IT organization. This role owns planning and delivery of high-impact cross-functional initiatives spanning Go-To-Market, marketing automation, web marketing, sales compensation, and partner enablement. You will provide visible leadership, accountability, and governance across the full program lifecycle—from intake and prioritization through execution, go-live, and post-implementation optimization.
Key Responsibilities:
Program Strategy & Governance: Define and execute Sales & Marketing IT initiatives aligned to company-wide business objectives and GTM strategy. Lead concurrent complex programs involving CRM, CPQ, marketing automation, web marketing, sales performance management, and sales commissions. Champion responsible use of LLMs (e.g., Claude) in Sales & Marketing workflows with appropriate security and compliance guardrails. Translate business goals (pipeline growth, conversion, retention, marketing efficiency, partner performance) into clear program charters, success metrics, and implementation plans. Establish program governance frameworks and implement unified program management tooling (JIRA, Confluence).
Program Delivery & Execution: Create and own comprehensive program plans including cross-functional deliverables. Manage the full lifecycle: demand intake, scoping, solution approach, detailed planning, execution, testing/UAT, deployment, stabilization, and post-go-live optimization. Build integrated plans covering business milestones, technical delivery, dependencies, data/reporting, and change management. Track scope, timeline, budget, and quality; proactively identify risks and drive mitigation decisions.
Sales & Marketing Domain Leadership: Partner with Sales Operations, Marketing Operations, Product Operations, Channel/Partner teams, and Commissions to prioritize and deliver programs across CRM platforms (Salesforce Sales Cloud/Service Cloud), marketing automation (Marketo, Adobe Experience Manager), sales performance management (Xactly Incent), and partner portals. Ensure solutions are designed with scalability, data quality, compliance, and user experience.
Stakeholder Management & Continuous Improvement: Act as central point of contact across business stakeholders and IT delivery teams. Facilitate alignment between business stakeholders, product managers, architects, developers, QA, data engineers, and admins. Communicate program status, risks, and outcomes to technical and non-technical audiences, including senior leadership. Drive structured stakeholder engagement through steering committees, executive readouts, and business reviews. Partner with Procurement, Finance, and Legal on vendor relationships and SaaS licensing. Track budgets and spend; ensure vendors deliver to contracted scope and timelines. Champion best practices in program management and GTM process design. Mentor project managers, business analysts, and scrum masters.
Requirements:
- 12+ years of progressive experience in IT program/project management, technology consulting, or enterprise applications, with at least 8 years leading Sales & Marketing or GTM-focused programs
- Understanding of Sales & Marketing processes across lead lifecycle, opportunity management, forecasting, campaign management, sales performance management, commissions, and partner programs
- Hands-on experience delivering complex programs on CRM and marketing platforms (Salesforce Sales Cloud/Service Cloud, Marketo, Adobe Experience Manager, or equivalent)
- Hands-on proficiency with generative AI platforms (Claude, Gemini, ChatGPT) to automate project documentation and accelerate decision-making
- Demonstrated ability to leverage LLMs and prompt engineering to synthesize complex program data, conduct rapid risk analysis, and produce executive-level reporting
- Track record of integrating frontier AI tools into daily program management practices
- Demonstrated ability to lead cross-functional, global teams and manage stakeholders at multiple levels, including senior business leaders
- Proven track record establishing program governance, managing budgets, and driving projects to successful completion in fast-paced environments
- Proficiency with Agile and hybrid delivery models, and with project/program management tools such as JIRA, Confluence, Smartsheet, or similar
- Strong analytical and problem-solving skills, with ability to define business cases, quantify ROI, and make data-driven decisions
Nice to Have:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or related field; Master's degree a plus
- Experience in high-growth technology companies working closely with global Sales, Marketing, and GTM Operations teams
- Formal program/project management certifications (PMP, PMI-ACP, PRINCE2, SAFe, or equivalent)
