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Salary: USD 130,900 - 154,000 / annual
Coinbase's Global Financial Crimes Compliance Operations (GFCO) Programs team is seeking a Senior Strategic Program Lead to own end-to-end compliance program strategy, planning, and execution across one or more complex compliance verticals. This role operates with high autonomy and serves as a thought partner to GFCO leadership, bridging Compliance Technology, Engineering & Architecture, Operations, Workforce Management, Financial Crimes Data Intelligence, and Legal teams.
Key responsibilities include:
- Owning end-to-end program strategy for complex GFCO compliance areas such as Suspicious Activity Monitoring (SAM) automation, Enhanced Due Diligence (EDD) volume reduction, Complaints handling, Operations, and New Jurisdictions & Launches
- Developing program charters, roadmaps, and governance frameworks for multi-constraint programs with external regulatory commitments
- Leading cross-functional delivery across multiple teams and driving alignment at Director+ level
- Translating regulatory obligations and operational gaps into actionable strategies using an Eliminate → Optimize → Automate framework
- Supporting launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training are completed pre-launch
- Proactively identifying and resolving program risks, managing competing priorities with transparent trade-off recommendations
- Driving cost savings projections across automation and operational efficiency initiatives with rigorous measurement and WFM validation
- Owning intake discipline for automation requests, tooling changes, and resource asks through formal channels
- Authoring high-quality strategy and decision documents (P/PSs, RAPIDs, charters) for Director/VP-level decision-making
- Managing feedback loops between automation outputs, QC findings, alert productivity data, and investigator feedback to drive continuous improvement
- Leading Code Yellow-equivalent responses within GFCO for major lookback events, regulatory deadline responses, and Sev2 volume surges
Coinbase is a remote-first company with quarterly in-person "surge" working sessions. The environment is intense and mission-driven, focused on increasing economic freedom through the future of finance.
Requirements:
- 6+ years of program or project management experience, with 3+ years in financial crimes compliance, AML, BSA/AML operations, or related regulatory domain
- Demonstrated ability to independently drive large-scale, multi-stakeholder programs in regulated environments with minimal guidance
- Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR filing workflows, and supporting technology landscape (TMS, CMS)
- Experience navigating Known Problem / Unknown Solution environments with many constraints (critical resource gaps, external regulatory commitments)
- Strong strategy and storytelling skills; ability to create clarity through well-crafted charters, roadmaps, and decision documents for Director+ audiences
- Track record of driving operational efficiency and cost savings through automation programs with rigorous measurement and WFM-validated outcomes
- Proficiency in program management tools (Asana, Jira, Smartsheet) and data tools (Looker, Snowflake, Google Sheets)
- Excellent communication and stakeholder management skills; comfortable influencing at Director and VP level
- Bachelor's degree required; fields of study in Business, Technology, Operations, Finance, Law, or related discipline preferred
- References required (mandatory for L5+ roles)
