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Senior Staff Software Engineer, Moveworks

ServiceNow - Bangalore, Karnataka, India - Hybrid - posted 2026-09-16

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Moveworks, now part of ServiceNow, is seeking a Senior Staff Software Engineer to build core infrastructure services and microservices that power the Agentic AI Assistant platform. This role focuses on designing and maintaining distributed systems that support machine learning, frontend, and platform teams across the organization. Key responsibilities include: - Building core infrastructure for distributed configuration management, rate limiting, feature flags, A/B testing, and traffic capture/replay - Improving performance, scalability, and observability of the Moveworks cloud infrastructure - Delivering deadline-sensitive work that is interdependent with other engineering teams - Owning features end-to-end and regularly influencing the infrastructure roadmap - Solving for performance optimization, scalability, latency, and monitoring challenges Moveworks is the Agentic AI Assistant platform trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500. The platform enables employees to interact with business systems through natural language to find answers and automate tasks. In December 2025, Moveworks was acquired by ServiceNow, combining ServiceNow's workflow automation with Moveworks' Reasoning Engine and natural language capabilities. You'll be at the forefront of AI transformation, backed by the global scale of ServiceNow while maintaining the agility of a high-growth company. ServiceNow is the AI control tower for business reinvention, trusted by 85% of the Fortune 500. REQUIREMENTS: - 12+ years of experience designing, building, shipping, and maintaining backend distributed systems - Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving - Proficiency with Java, Python, Golang, or C++ - Experience with containers/Docker and cloud infrastructure (AWS, GCP, Azure) - Demonstrated expertise solving for performance, optimization, scalability, latency, and monitoring - BS in Computer Science or related field - Desire to work at startup pace with high degree of ownership - Strong motivation, gumption, and appetite for continuous incremental changes and completing challenging projects quickly - High level of curiosity about engineering outside immediate discipline and incessant desire to learn

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