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Tide is a fintech platform serving over 2 million SMEs globally with business banking, invoicing, and accounting solutions. The company has raised over $300M and operates across the UK, India, Germany, and France with 2,800+ employees.
You will lead the architecture of Tide's agentic AI platform, defining the shared infrastructure that enables AI systems to operate safely, reliably, and at scale. This is a Staff-level individual contributor role focused on technical leadership and platform design rather than people management.
Key responsibilities include:
- Designing the core agentic platform architecture and shared capabilities (context APIs, orchestration, tool execution, trust controls, observability, evaluation)
- Driving design of shared services including policy controls and auditability features
- Partnering with product, data, security, and engineering teams to translate use cases into reusable platform capabilities
- Setting standards for reliability, safety, scalability, and developer experience across teams
- Providing technical leadership and unblocking critical architectural decisions
- Implementing cost-management and routing logic to optimize LLM spend across providers
- Designing automated evaluation pipelines to measure agent reasoning accuracy and safety
Required experience:
- Deep background building platform or infrastructure systems at scale
- Strong judgment across APIs, distributed systems, data, and cloud-native architecture
- Track record leading complex cross-team technical problems
- Experience integrating third-party platforms while maintaining core architecture control
- Strong understanding of reliability, security, and observability
Desirable experience:
- AI platform components (valuable but not essential)
- Highly regulated industries (fintech, healthtech) where safety and compliance are core
Tech stack: Java, Spring Boot, JOOQ, event-driven architecture (SNS/SQS, Kafka), MySQL/PostgreSQL, AWS (Docker, Terraform, EKS), DataDog, Rollbar, GitHub CI/CD, Angular/Flutter frontend, Snowflake/Looker BI, Python ML stack.
Tide offers flexible working, health insurance, 25 days holiday, L&D time, and development investment.
