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Tide is a fintech platform serving over 2 million SMEs globally with business banking, invoicing, and accounting solutions. The company has raised over $300 million and operates across the UK, India, Germany, and France with 2,800+ employees.
You will lead the architecture of Tide's agentic AI platform, designing shared capabilities that enable AI systems to operate safely, reliably, and at scale. This is a Staff-level individual contributor role with significant technical leadership scope across the organization.
Key responsibilities include:
- Defining the overall architecture for the agentic platform
- Designing shared services: context APIs, tool layers, policy controls, and auditability
- Partnering with product, data, security, and engineering teams to translate use cases into reusable platform capabilities
- Setting standards for reliability, safety, scalability, and developer experience
- Providing technical leadership and unblocking critical cross-team decisions
- Implementing cost-management and routing logic to optimize LLM spend across providers
- Building automated evaluation pipelines to measure agent reasoning accuracy and safety
Required experience:
- Deep background building platform or infrastructure systems at scale
- Strong technical judgment across APIs, distributed systems, data, and cloud-native architecture
- Track record leading complex cross-team technical problems
- Experience integrating third-party platforms while maintaining core architecture control
- Strong understanding of reliability, security, and observability
- Experience in regulated industries (fintech, healthtech) where safety and compliance are core is highly desirable
- AI platform component experience is valuable but not required
Tech stack: Java, Spring Boot, JOOQ, event-driven architecture (SNS/SQS, Kafka), MySQL/PostgreSQL, AWS (Docker, Terraform, EKS), DataDog, Rollbar, GitHub CI/CD, Angular/Flutter frontend, Snowflake/Looker for analytics.
Tide offers competitive salary with equity, generous leave, parental leave, sabbatical options, private health insurance, and life/accident coverage.
