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Qualtrics is expanding its Finance Shared Services Center into Mexico and seeking a Senior Specialist in Accounts Receivable to join as a founding member of the team. This role is central to the Finance organization, supporting the efficiency and quality of finance processes while maintaining global end-to-end process standards.
You will manage a collections portfolio of customer invoices and facilitate smooth payment processes for clients purchasing licenses. Key responsibilities include:
• Manage and issue invoices accurately to support timely and precise financial reporting
• Manage a collections portfolio and facilitate smooth client payment processes
• Collaborate across sales, operations, and accounting teams to ensure seamless billing and renewal cycles
• Partner with sales representatives to obtain purchase orders and close deals
• Handle emails and cases requested by the sales organization and customers
• Support financial forecasting by maintaining data accuracy and providing insightful reporting
• Work with team leads and managers to identify and address process gaps or inefficiencies
• Support training of new team members
• Use NetSuite/Salesforce and other application tools to follow Qualtrics processes
• Support ad-hoc queries, projects, and external/internal audit requests
• Participate in the monthly close process and manage key performance indicators
As a founding member of the Finance Shared Services Center in Mexico, you will have the opportunity to shape the team's culture and contribute to its long-term success. The CFO and Finance leadership are highly invested in building a strong culture with abundant learning opportunities and a commitment to continual development.
The hybrid work model requires in-office presence three days per week (Mondays, Thursdays, and one additional day selected by your organizational leader), with flexibility to work remotely the rest of the week.
Requirements:
• 1–2 years of experience in Accounts Receivable, Collections, or a related field
• Bachelor's degree required, preferably in Finance, Accounting, Business Administration, or a related field
• Proven ability to influence stakeholders
• Proven ability to deliver hard savings, build strong provider relations, and drive change
• Solid problem-solving and analytical abilities to review sales opportunities, contracts, and quotes accurately
• Understanding of finance processes and ability to manage the collections cycle for new business
• Competency in managing finance cases, handling key performance indicators, and participating in the monthly close process
