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Salary: USD 101,500 - 148,500 / annual
Karat is the world's largest technical interviewing platform, serving enterprise clients like PayPal, Atlassian, and Citi. The company provides live expert-led interviews, advanced analytics, and the industry's most robust interview performance dataset to help organizations hire top engineering talent.
You will join the Go-to-Market Customer Deployment team as a Senior Solutions Engineer, serving as the strategic technical bridge between Karat's platform and enterprise clients. This role combines deep technical expertise with consultative partnership to ensure clients maximize value throughout their entire relationship with Karat.
Key responsibilities include:
- Serve as principal technical advisor to enterprise clients, establishing trusted relationships and positioning yourself as the authoritative voice on Karat's solutions
- Partner with software engineers globally to analyze hiring processes and performance requirements, ensuring precise solution alignment
- Present Karat's technical solution to prospects as subject matter expert
- Architect and implement the initial Karat interview framework for new enterprise clients
- Conduct regular strategic reviews with customers to ensure alignment with business objectives
- Design and deliver executive-level training sessions for client stakeholders
- Analyze complex performance data and calibrate assessment metrics in collaboration with Content and Data teams
- Translate data findings into actionable strategic recommendations that strengthen partnerships
- Drive continuous improvement of Customer Operations and GTM processes
The role requires up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events. You will work 100% remotely but must reside in one of these states: FL, IL, MA, MO, OR, TX, or WA.
Requirements:
- 7+ years of professional work experience in one of: strategic technical account management, client success engineering, solutions/deployment engineering, SaaS/technical/financial services consulting with focus on technical implementation, or software engineering
- Demonstrated success as a strategic advisor during client onboarding; ability to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation
- Experience directly engaging with C-Suite executives in client-facing capacity
- Strong working knowledge of SQL
- Client-facing experience with technical customers required
- Must be authorized to work in the United States (immigration sponsorship not available)
