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Senior Software Engineer - Session Replay | USA | Remote

Grafana Labs - Remote - Remote - posted 2026-09-24

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Salary: USD 154,445 - 185,334 / annual

Grafana Labs is building Session Replay, a new product within Grafana Cloud that helps customers understand user experience when issues occur. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. The Session Replay squad operates at the intersection of frontend observability, backend data processing and storage at scale, debugging workflows, privacy and access control, and performance/cost constraints. The product is still early-stage, meaning you'll help shape both what gets built and how it integrates into Grafana Cloud. A key priority is evolving the backend architecture for capturing sessions, including migration toward columnar/analytical solutions as the primary storage and query engine for high-volume session data. As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution. Your responsibilities include: - Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems - Drive evolution of backend architecture, including designing systems around columnar/analytical data storage for large-scale session data, defining data models, ingestion pipelines, and query patterns - Lead design of investigation workflows, connecting replay with logs, metrics, traces, and other telemetry across Grafana Cloud - Make high-leverage architectural decisions impacting multiple teams and products - Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences - Engage directly with customers—joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay - Improve engineering standards, patterns, and operational practices within the team - Mentor engineers and help grow technical leadership within the team You'll work with Go (backend services and APIs), columnar/analytical data storage, object storage (S3, GCS, Azure Blob Storage), MySQL, TypeScript/React, and the Grafana ecosystem (Mimir, Loki, Tempo). The company invests heavily in developer productivity and encourages pragmatic AI-assisted development with access to frontier models from OpenAI, Anthropic, and Google. Grafana Labs is a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Customers include Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. REQUIREMENTS: - Comfortable working in a remote-first company with strong communication skills - Collaborative, friendly, kind, and respectful; able to contribute to discussions, disagree constructively, and commit to team decisions - Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) - Comfortable owning features in ambiguous problem spaces; ability to work independently - Good understanding of software development processes that take a user-centered approach - Enjoy working on complex solutions; value code maintainability, readability, and automation - Use AI tools as a natural part of engineering workflow—for exploration, code review, and design tradeoffs - Ability to communicate design decisions clearly in written and spoken English BONUS POINTS FOR: - Experience with columnar/analytical databases - Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.) - Experience building debugging or developer-focused tools - Familiarity with privacy, security, and access control in data-heavy systems - Experience working on performance-sensitive systems (large datasets, real-time queries, session data)

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