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Senior Software Engineer, Onsite Customer Growth

Attentive Mobile - New York, NY, United States - Hybrid - posted 2026-04-23

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Attentive is an AI-powered marketing platform that unifies SMS, RCS, email, and push notifications to deliver personalized 1:1 customer experiences. The company partners with 8,000+ customers across 70+ industries, including major brands like Crate and Barrel, Urban Outfitters, and Carter's, and has been recognized by Deloitte (Fast 500), Forbes (Cloud 100), and LinkedIn as a top startup. The Onsite Customer Growth team builds features that help Attentive's customers grow through personalized experiences embedded directly on their websites. The team focuses on increasing list growth through creative capabilities, experimentation, and AI-driven optimization, powering onsite engagement for millions of users. As a Senior Software Engineer, you will lead the design and development of products and platform capabilities behind Attentive's onsite growth experiences. This role can be oriented toward backend or full-stack engineering based on your strengths. You'll own meaningful technical decisions, build scalable systems, and collaborate closely with product, design, data, and AI teams to deliver high-impact customer outcomes. Key responsibilities include: - Design, build, and evolve scalable backend services, APIs, and user-facing product capabilities - Lead technical design for new features and platform improvements, balancing reliability, performance, maintainability, and execution speed - Partner with product, design, AI, and data teams to develop intelligent, data-driven capabilities - Anticipate future product and platform needs and proactively design solutions for team growth and scale - Improve system observability, resiliency, and performance - Serve as a technical leader by driving design discussions, raising engineering standards in code reviews, and mentoring engineers - Contribute to strong engineering culture through high-quality implementation and focus on measurable customer impact Required expertise: - 5+ years of professional software engineering experience, ideally building backend systems, product platforms, or customer-facing applications at scale - Strong proficiency in modern programming languages such as Java or TypeScript - Experience designing and operating distributed systems, APIs, and microservices with solid understanding of reliability, scalability, and performance - For backend candidates: deep experience with service-oriented systems and data-intensive applications - For full-stack candidates: strong backend fundamentals plus experience building high-quality frontend applications - Experience with cloud infrastructure and modern developer tooling (AWS, Docker, Kubernetes, relational databases, caching systems, queues, streaming platforms) - Ability to translate business goals into clear technical plans and execute across functions - Track record of writing clean, maintainable, well-tested code with high production quality standards - Strong collaboration skills and passion for building products that drive customer growth The role is hybrid, based in the New York office with in-office collaboration Tuesday through Thursday each week.

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