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Senior Software Engineer - Infrastructure

Probook - Manhattan, NY, United States - In-office - posted 2026-09-29

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Salary: USD 200,000 - 300,000 / annual

Probook is an AI operating system for home services, serving customers with $10M–$100M in annual revenue. The company has built dispatch and front-office solutions that power operations for a $750B industry. You will own critical infrastructure systems that power real-time decision-making and AI agent workflows. Your responsibilities include: • Product Infrastructure: Build and operate infrastructure for durable execution, workflow orchestration, reliability, and performance of systems customers depend on daily. • Agent Infrastructure: Develop sandboxes, evaluation infrastructure, and execution harnesses that enable engineers to develop and ship agent workflows at scale. • Developer Platform: Own CI/CD, deployment, local development, and internal tooling that allows the team to ship in days rather than quarters. • Reliability & Observability: Design instrumentation, monitoring, incident response, and debugging tools for systems with probabilistic failure modes. • Cost & Scale: Manage cloud and inference costs as the product grows; make capacity and architecture decisions proactively. • Cross-functional Partnership: Work directly with product engineers building on your infrastructure and with customers affected by reliability and performance. The team includes 2x IMO medalists, 3x ICPC World Finalists, a Columbia professor, former founders, and engineers from Stripe, Palantir, Two Sigma, Citadel Securities, and Meta. REQUIREMENTS: - 3–6 years of engineering experience with meaningful ownership of infrastructure you built (not inherited) - Zero-to-one experience: built infrastructure from scratch at a startup or stood up new systems at a larger company - Strong fundamentals in distributed systems, cloud infrastructure, networking, CI/CD, and observability - Real software engineering: writing code and owning complex systems end-to-end from design through production - Breadth over depth: prefer building new systems to operating mature ones; move up the stack where the problem is - Sound judgment about when a system deserves careful architecture versus when it should ship this week

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