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Senior Software Engineer, Developer Platform & AI Tooling

ZenBusiness - Remote - Remote - posted 2026-08-03

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Salary: USD 125,000 - 150,000 / annual

ZenBusiness is hiring a Senior Software Engineer to join the developer platform team. The role focuses on building and scaling AI-powered developer tooling and improving the internal developer experience across the company. Key responsibilities include: - Design and implement agentic coding and review workflows that leverage LLMs to analyze code, generate changes, and enable collaborative chat-based interactions. - Build policy- and guardrail-aware AI assistants capable of commenting, proposing code changes, and safely automating repetitive developer tasks. - Create and maintain prompt libraries, instructions, and service manuals to ensure safe and effective AI adoption across engineering teams. - Enhance the CI/CD platform for speed, observability, and ease of adoption; surface insights that drive team-level improvements. - Strengthen platform reliability and security in Kubernetes environments through improved cluster/app resiliency, rollout strategies, and priority classes for critical services. - Apply Helm chart patterns, deployment practices, and infrastructure-as-code workflows to improve operational excellence. - Contribute to incident response playbooks, maintenance modes, and recovery patterns. - Create paved paths and golden templates for developers, including self-service software templates, CLI enhancements, and bootstrap flows. - Develop clear documentation, runbooks, and technical blogs that drive adoption and reduce support burden. - Collaborate with teammates on complex changes, champion code review quality, and share best practices within the team. - Communicate proactively about blockers, delays, and scope changes to keep expectations clear. Required qualifications: - Proven track record building platform capabilities with measurable outcomes in developer velocity, reliability, and/or quality. - Solid experience in CI/CD systems and reusable pipeline components (e.g., GitHub Actions), Kubernetes/Helm/GitOps/IaC, and/or AI for engineering (prompt design, multi-agent orchestration, safety/guardrails, LLM integration). - Proficiency in at least two languages used for platform work (Python, TypeScript/Node.js, Bash); comfortable moving across stacks to ship end-to-end solutions. - Strong security and reliability instincts including secrets management, least privilege, dependency hygiene, and runtime hardening. - Excellent written and verbal communication skills, tailored to both technical and non-technical audiences. - Active listening and collaborative mindset. Bonus qualifications include experience building agentic developer assistants, CDN/edge controls, platform observability improvements, gRPC service enablement, and exposure to commercial LLM providers like Anthropic. ZenBusiness is a remote-first company headquartered in Austin, Texas, with team members distributed across the US. The mission is to help entrepreneurs start, run, and grow their businesses while simplifying compliance and administrative tasks.

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