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Ping Identity is seeking a Senior Site Reliability Engineer to join the Recognize Platform team, reporting to the Senior SRE Manager. You will own the infrastructure powering Ping's authentication and authorization services across production EKS clusters globally, working within a small, senior team of 3 engineers with high ownership and direct impact on mission-critical identity infrastructure.
Key Responsibilities:
- Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)
- Take ownership of infrastructure requirements and coordinate the maintenance backlog
- Collaborate closely with delivery engineers, product owners, and software developers across teams
- Build and maintain a scalable, automated platform foundation across production and development environments
- Integrate and extend AI agents to accelerate internal engineering workflows, from incident triage to deployment pipelines
- Contribute to identity-focused platform infrastructure supporting authentication and authorization services
Required Experience:
- Proven professional experience as an SRE/DevOps Engineer
- Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane)
- Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows)
- Hands-on experience deploying and operating container workloads on EKS
- Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty)
- Active use of AI agents and LLM-based tooling in daily engineering work
- Familiarity with secrets management best practices (SOPS and AWS KMS)
- Practical knowledge of CI/CD tools, ideally CircleCI
Bonus Qualifications:
- Experience building or extending internal AI agents (prompt engineering, tool integrations, agentic workflows)
- Working knowledge of Python or Go for scripting and tooling
- Background in identity and security infrastructure (OAuth 2.0, SAML, zero-trust, mTLS)
- Familiarity with Ping Identity products or the broader identity/authentication space
- Timezone compatible with CET/European working hours
Ping Identity is headquartered in Denver, Colorado with offices globally, serving more than half of the Fortune 100. The company offers a flexible, collaborative work environment with competitive benefits, employee resource groups, and global volunteering initiatives.
