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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Facebook, Uber, H&M, and Microsoft.
You will join the Revenue Operations - Technology team as a Senior Salesforce Administrator, responsible for managing and scaling the Commercial Salesforce Org. This is a hands-on technical role focused on evolving the Sales Cloud solution to enable commercial teams to scale effectively.
Key Responsibilities:
- Execute Salesforce configuration changes including Flows, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, reports, and dashboards
- Gather business requirements and translate them into scalable, user-centric solutions aligned with market best practices
- Contribute to platform roadmap creation and prioritization in collaboration with stakeholders
- Communicate platform changes to end users and stakeholders
- Manage data quality through rules, automation, and proactive data governance
- Perform system maintenance including security reviews, release updates, health checks, and optimization
- Support end users through ticket resolution
- Identify underutilized platform features and drive user adoption improvements
- Maintain technical documentation
Requirements:
- Minimum 5+ years of Salesforce Administration experience with hands-on Sales Cloud expertise
- Strong knowledge of Flows, SOQL, integration patterns, security, and authentication
- Basic understanding of Triggers, Apex, LWC/Aura components, Web Services, and APIs
- Demonstrated ability to gather requirements and translate them into scalable solutions with user experience focus
- Proven autonomy in project management and decision-making with desire for growth
- Strong problem-solving skills and ability to handle ambiguity with track record of successful outcomes
- Excellent communication skills for cross-functional collaboration with technical and non-technical teams
- Plus: Experience with Test Automation and Agentforce/LLM integrations
Full-time, in-office position in Amsterdam. Relocation required if outside the Netherlands.
