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Flexport is a global commerce platform that enables companies of all sizes to move goods across 112 countries. The company processes over $19B in merchandise annually and is reshaping the $10T logistics and supply chain industry through technology and operational excellence.
As Senior Sales Manager, you will lead a high-performing team of Account Executives focused on expanding revenue within Flexport's existing client base. You'll develop and execute strategic account growth plans, identify upsell and cross-sell opportunities, and deepen relationships with key clients. Working cross-functionally with Account Management, Operations, and Product teams, you'll ensure seamless client experiences and drive strategic alignment across the organization.
Key responsibilities include:
- Leading, coaching, and developing Account Executives focused on existing client growth
- Developing and executing strategic account growth plans to expand Flexport services within key client portfolios
- Partnering cross-functionally with Account Management, Operations, and Product teams
- Analyzing team performance data, implementing best practices, and optimizing sales processes
- Serving as an escalation point for complex client challenges and providing expert guidance
Requirements:
- 10+ years of progressive experience in sales, account management, or business development with proven track record of exceeding growth targets
- 3+ years of experience leading and managing high-performing sales or account management teams, specifically focused on existing client portfolios
- Deep expertise in developing and executing account growth, retention, and upsell strategies in complex B2B environments
- Strong understanding of global logistics, supply chain management, or related complex industries
- Demonstrated ability to inspire, motivate, and develop sales talent with a focus on continuous improvement and client-centricity
- Compliance-first mindset, as Flexport operates in a heavily regulated industry
