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Alan is a prevention-focused health insurance company serving 1M+ members across Europe and Canada, with €800M+ ARR. The company integrates insurance, prevention, and care into a unified platform and is building a global leader in the healthtech space.
You'll join the Business Strategy & Operations team, specifically the Sales Effectiveness sub-team, which drives critical initiatives across Sales, Product, and Finance. This team directly impacts one of Alan's most important metrics: customer acquisition cost. Your scope spans the full sales organization—Account Executives, BDRs, Account Management, and Customer Success—across France, Belgium, Spain, and Canada.
In this role, you'll own revenue operations initiatives end-to-end: from strategy and design through execution, adoption, and measurement. You'll spend time in the field identifying gaps in the sales process, then design smarter workflows by eliminating steps and increasing automation. Recent examples of impact include fully automating slide deck generation (saving 1,000+ hours annually) and building an AI-powered outbound machine achieving a 15% discovery rate.
You'll work with a modern stack: low-code tools (Zapier, n8n), AI (Dust, Claude), Salesforce, SQL via Metabase, and emerging technologies. A significant portion of the role involves change management—shadowing, training, measuring adoption, and iterating until change sticks. You'll evaluate new tools, run tests, and roll out what works.
Alan offers hybrid work with offices in Paris and co-working hubs across France, Spain, and Canada. The company provides comprehensive benefits including generous equity, top-tier equipment, flexible vacation and hours, comprehensive health insurance, transit benefits, learning budgets, dedicated coaching for all employees, and extended parental leave.
REQUIREMENTS:
- Minimum 5 years of hands-on experience in RevOps, Sales Ops, or Sales Effectiveness, with proven ability to own initiatives end-to-end (scope, design, build, measure)
- Strong ownership and project management skills; comfortable running complex initiatives
- Builder mindset with hands-on execution orientation
- Demonstrated expertise in change management: shadowing, training, measuring adoption, iterating
- Proficiency writing and owning SQL queries (joins, basic data modeling)
- Proven experience with low-code tools and integrations (Clay, Make, Zapier, or equivalent) to build scalable workflows
- Direct hands-on experience configuring Salesforce (objects, fields, flows); ability to articulate what you personally built vs. what integrators/other teams built
- Ability to build and maintain pipelines producing actionable insights with clear business impact
- Excellent verbal and written communication skills
- Advanced English proficiency (minimum C1 level)
- Based in or willing to relocate to: Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes, Biarritz, Madrid, or Barcelona
