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voize is an AI-native platform that builds AI companions to streamline digital workflows for frontline workers in healthcare and other sectors. Backed by $50M Series A funding (Balderton Capital, HV Capital, Y Combinator), the company serves 2,000+ facilities and 200,000+ users. You will join as Senior Revenue Operations Manager, reporting to the VP Sales, to build and scale the GTM engine as voize targets €100M+ ARR across new markets and geographies.
Your core responsibilities span territory and capacity planning, forecasting, commercial process design, and GTM stack optimization. Specifically, you will own the global account, territory, and book-of-business model—carving books for new account executives, maintaining segmentation integrity as the company expands into new hospital segments and geographies, and building the capacity and quota model that underpins fiscal planning. You will run the forecast process end-to-end with sales leadership: weekly hygiene checks, quarterly commits, and diagnosis of deal slippage. You will establish forecasting discipline in the US, France, and UK as those teams ramp.
You will define the sales metrics the company runs on, transforming pipeline and funnel data into analysis that steers board meetings, monthly GTM reviews, and weekly deal inspection. You will design how non-standard deals are managed, setting rules and standing up the commercial function without becoming a bottleneck approval queue. In close collaboration with sales enablement, you will ensure process and tooling adoption across the sales organization. You will own the sales side of the CRM stack, automating manual workflows with Claude, n8n, and other tools, and will take a position on which tooling to buy as the company scales.
This role is approximately 60% building new processes and 40% running existing ones. You are joining at a stage where problems are real and solutions compound for years; you will shape how the GTM machine is built, not optimize a mature one.
REQUIREMENTS:
- 3+ years in revenue operations, sales operations, or GTM strategy at a fast-growing B2B SaaS company, or equivalent experience in strategy/tech consulting, VC, or M&A before an operating role
- Demonstrated experience fixing operational challenges as a sales team scales
- Exceptional stakeholder management skills; ability to partner with VPs and team leads as an equal, push back with evidence, and drive adoption among people who do not report to you
- Sharp analytical instincts and deep CRM fluency; expert in spreadsheets, comfortable reading data in BI tools, and hands-on ownership of HubSpot or Salesforce instances (not just user-level access)
- Proven experience supporting forecasting; ability to discuss methodology, identify breakdowns, and implement improvements
- Experience building and aligning territory or quota plans with sales leadership
- Entrepreneurial mindset; comfortable operating without a playbook, ruthless prioritization, and bias toward shipping over recommendations
- AI-native builder mentality; already using Claude, n8n, or similar tools to automate manual work, with concrete examples of shipped automation
