SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 131,000 - 164,000 / annual
New Relic is seeking a Senior Revenue Operations Manager to own the technical and automation engine behind the Go-To-Market (GTM) organization. This role sits at the intersection of business strategy, field execution, and technology, serving as a strategic partner across the revenue organization to eliminate operational friction, scale systems, and build solutions that directly impact growth.
Key Responsibilities:
GTM Strategy & Automation: Drive the GTM technology roadmap including Salesforce, Clay, and Salesloft. Pilot emerging AI capabilities and transform manual steps into efficient, automated workflows.
Technical Execution & Quality: Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specifications, and UAT testing plans.
Data Governance & Analytics: Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics teams to maintain a trusted source of truth.
Enablement & Change Management: Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies.
Cross-Functional Alignment: Work closely with Marketing, Sales Operations, and Customer Adoption to streamline business rules and build a customer lifecycle strategy from initial land through onboarding, adoption, value realization, and expansion.
Requirements:
- Experience in B2B SaaS across Revenue Operations, Field Sales Ops, or GTM Systems Architecture
- Strong functional understanding of Salesforce (including data flows and system integrations) alongside Business Intelligence tools like Tableau or advanced Excel
- Experience leading cross-functional projects, writing detailed user stories, and managing delivery using Agile/Scrum methodologies in Jira
- Strong builder mindset with ability to translate qualitative business needs into scalable technical designs
- Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent professional experience)
Bonus Qualifications:
- Experience with modern GTM tools such as Salesforce CPQ, LeanData, or Clay
- Exposure to implementing AI capabilities for predictive scoring or automated routing
- Practical SQL skills and familiarity with Snowflake or AWS data pipelines
- Advanced degree (MBA or related Master's degree)
