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Vensure Employer Solutions, the largest privately held HR technology and services organization, is seeking a Senior Retirement Benefits Specialist to provide advanced administrative support for client-sponsored retirement plans and Vensure's 401(k) Multiple Employer Plans (MEP) and Pooled Employer Plans (PEP). The company serves over 95,000 businesses and processes more than $135B in annual payroll.
In this role, you will perform advanced daily plan administration duties including contribution corrections, escalated distribution and loan reviews, and exception processing. You'll serve as a subject-matter expert for internal and external 401(k) administration inquiries and complex technical questions. Key responsibilities include working with vendors and auditors to complete annual Form 5500 audits, including data validation and responding to audit requests; creating and refining process documentation for 401(k) administrative procedures to ensure team consistency; coordinating due diligence and issue resolution with retirement vendors for Vensure MEPs/PEPs; and facilitating specialized plan projects such as Small Account Force-Outs (SAFO) per plan provisions and regulations.
You will coordinate across Payroll, Sales, Client Relations, and Retirement teams to ensure timely and accurate plan administration. The role includes mentoring team members, building relationships with peers across disciplines, and staying current on best practices through webinars and training. You'll work in a fast-paced environment requiring strong judgment, adaptability, and the ability to manage multiple priorities and tight deadlines.
The position is based in multiple locations (primary office location not specified in posting). You'll work in an indoor office environment with occasional offsite client meetings. The role is sedentary, involving extended computer work with frequent keyboard and mouse use, and requires high attention to detail, quick decision-making, and strong interpersonal skills for communicating with employees, managers, clients, and vendors.
REQUIREMENTS:
- Associate's degree or equivalent combination of experience, skills, and education (including relevant non-traditional programs, certifications, or training) preferred
- 3+ years of retirement plan administration experience (required)
- Proven ability to work with large datasets in Excel (required)
- Strong knowledge of ERISA and DOL retirement plan rules
- Ability to read, understand, and interpret retirement plan documents, regulations, and policies
- Proficiency with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint)
- Payroll experience a plus
- MEP/PEP administration experience preferred
- Professional Employer Organization (PEO) experience a plus
- Preferred credentials: ASPPA, NIPA, CEBS or willingness to earn one within 12 months
- Strong written and verbal communication skills
- Ability to prioritize multiple tasks and work independently with initiative and accountability
