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Senior Project Manager, Market Research | Mexico, Chili & Brazil (Remote)

POTLOC - Remote - Remote

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Potloc is a leading survey and market research platform trusted by 500+ global consulting and private equity firms. The company provides end-to-end research services with AI-powered analysis, unrivaled sample quality, and comprehensive oversight. With offices across North America, Europe, and expanding into Latin America, Potloc is seeking a Senior Project Manager to establish and lead operations in the LATAM region. In this role, you will manage end-to-end quantitative research projects from inception through delivery, serving as the primary client contact throughout all operational phases including kick-off, questionnaire design, fieldwork, and data delivery. You'll translate complex client objectives into tailored research solutions, coordinate with internal and external teams, and ensure seamless project execution. Key responsibilities include proactive project tracking, timely client updates, platform onboarding, relationship management for long-term retention, and contributing to process improvements through feature and workflow suggestions. You'll join a collaborative international team of 20 Project Managers across Europe, Canada, and India, working in a fast-paced, innovative environment. The role requires availability during North America working hours, including occasional weekend work based on project demands. This is a foundational hire for the LATAM region, offering significant opportunity to shape operations and build client relationships from the ground up. Potloc values excellence, teamwork, honesty, and adaptability. The company offers competitive compensation including stock options, structured career development with performance evaluations, comprehensive health coverage for you and your family, and generous paid vacation (30 days in Brazil, 15 in Chile, 12 in Mexico plus public holidays), plus additional leave for life events. REQUIREMENTS: - 7–12 years of experience as a Project Manager in the market research industry - Proven ability to manage competing priorities and tight deadlines efficiently - Good understanding of sampling methodologies (CATI, CAWI, etc.) - Experience in questionnaire design (creation and optimization) - Highly autonomous, results-driven, and proactive - Strong judgment with a track record of solving challenges quickly and effectively - Skilled at managing multiple complex projects simultaneously across various stages of the customer journey - Ability to perform under pressure and maintain high-quality standards in a fast-paced environment - Excellent communication and negotiation skills - Experience working with consulting and private equity firms is a plus

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