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Zscaler is seeking a Senior Professional Services Consultant to join its Professional Services team in Mohali, reporting to the Manager, Professional Services. This is a hybrid role serving as a trusted technical authority for enterprise customers, architecting, deploying, and optimizing solutions across the Zscaler Zero Trust Exchange platform.
In this role, you will own the full technical engagement lifecycle for enterprise customers—from discovery and solution design through deployment, adoption, and continuous optimization. You will architect and integrate ZIA, ZPA, ZDX, and the broader Zero Trust Exchange across complex, multi-cloud and hybrid enterprise environments, including AI-driven workload scenarios. You will lead Zero Trust maturity assessments, technical discovery workshops, and migration planning sessions with customer and partner stakeholders at all levels. You will guide customers on securing modern identity frameworks, SaaS ecosystems, and AI-powered workflows, translating evolving threat landscapes into actionable, platform-led security outcomes. You will partner with sales, channel partners, and cross-functional teams to deliver high-impact consultancy and deployment services that accelerate customer time-to-value.
Zscaler is a NASDAQ-listed company that accelerates digital transformation through its Zero Trust Exchange platform, which protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. The platform is distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, making it the world's largest in-line cloud security platform. The company is building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges.
The ideal candidate thrives in ambiguity, acts with ownership and integrity, is a problem-solver focused on finding solutions to hard challenges, is a high-trust collaborator ambitious for the team, and has a true growth mindset obsessed with personal development.
**Requirements:**
- 8+ years of experience in customer-facing technical roles (Professional Services, Security or Network Consulting, Technical Account Management, Escalation Engineering, or SOC operations)
- Hands-on experience deploying and operating Zscaler solutions (ZIA, ZPA, ZDX) across large-scale, complex enterprise environments
- Strong command of modern identity and access frameworks (SAML, SSO/IdP integrations, MFA, conditional access, Zero Trust Network Access/ZTNA principles)
- Solid foundation across networking and security fundamentals (TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies, next-generation firewalls)
- Working knowledge of AI/ML security concepts (shadow AI risk, data loss prevention in AI-powered environments, securing LLM and API-driven workloads)
**Preferred Qualifications:**
- Hands-on experience securing cloud-native architectures on Azure, AWS, or GCP (including AI/ML pipelines) with practical exposure to SASE, SSE, and converged security frameworks
- Understanding of AI governance, data security posture management (DSPM), and security implications of enterprise GenAI adoption
- Industry certifications: ZDTA/ZDTE, CISSP, CCSP, or equivalent cloud and security credentials
