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Datadog is seeking a Senior Product Manager to lead Journey Monitoring, a new centralized hub that unifies Real User Monitoring (RUM), Synthetics, and Product Analytics. This role owns the end-to-end product lifecycle from discovery through launch, establishing a functional observability layer that bridges system health and user success.
Key responsibilities include:
- Drive product vision and roadmap for the Journey Monitoring hub, including journey maps, details reports, auto-inferred journeys, and cross-product data federation
- Own end-to-end product development working cross-functionally with engineers, designers, and peer PMs across Digital Experience Monitoring (DEM) products
- Deeply understand three key personas: SREs/engineers (uptime and technical performance), product managers (conversion tracking and behavioral analysis), and business leaders (outcomes and revenue impact)
- Design the functional observability layer enabling auto-discovery of user journeys, Experience Level Objectives (XLOs), and AI-powered root-cause investigations
- Define how behavioral and technical data integrate to surface whether conversion drops stem from technical failures or friction points
- Engage directly with early customers and internal users to iterate on usability and optimize cross-sell/up-sell paths
- Research competitive landscape (Dynatrace, New Relic, Contentsquare, Amplitude)
- Partner with GTM teams on positioning and messaging
Required qualifications:
- 5+ years B2B SaaS product management experience, with exposure to data-intensive, analytics, or digital experience monitoring products
- Domain knowledge of RUM, Synthetics, Product Analytics, APM, and bridging technical metrics to business outcomes
- Strong analytical skills including SQL proficiency and data-driven decision making
- Excellent communication with technical stakeholders and executives
- Bachelor's degree in Engineering, Computer Science, Data Science, or equivalent
Preferred: Experience with AI-powered products and integrating AI workflows for automated triage.
