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Salary: USD 173,000 - 255,000 / annual
Affirm is seeking a Senior Product Manager to lead the Consumer Payments team, which powers how customers make payments to Affirm. In this highly cross-functional role, you will create new payment experiences that make repaying easier, improve payment success rates, and define how payments are processed safely and cost-effectively. You will work at the intersection of Product, Engineering, Analytics, Finance, Design, and Partnerships.
Key responsibilities include:
- Uncovering where the payment experience breaks down through research and data analysis, then sharing insights across the organization
- Creating new payment experiences that simplify repayment, collaborating with Design and Analytics from discovery through launch
- Designing and running experiments to improve conversion, payment success, and cost efficiency
- Shaping payment processing strategies that balance performance and risk
- Serving as a trusted partner to cross-functional teams, exploring opportunities, evaluating impact, and defining sequencing
- Driving an ambitious roadmap that delivers both customer and business outcomes by identifying high-impact bets and presenting strategy to senior leadership
About Affirm: Affirm exists to give people a clear, predictable way to pay over time with no hidden fees, no surprises, and no tradeoffs on what matters most. The Product team translates customer insights into a clear product vision, working closely with design, engineering, and analytics to build scalable financial products.
Requirements:
- 5+ years of product management experience
- Analytical rigor: comfortable working with data and using experiment results and customer research to inform product decisions
- Strong curiosity about customers and instincts for identifying where experiences break down
- Experience holding informed conversations with engineers about system design and technical tradeoffs
- Track record of taking products from discovery through launch and iteration, including turning ambiguous or conflicting inputs into clear plans
- Clear communication and influence: ability to explain tradeoffs well and build trust and alignment across Product, Engineering, Finance, Design, and Partnerships without formal authority
- Bonus: experience in payments, fintech, or e-commerce
