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Salary: CAD 153,000 - 213,000 / annual
Affirm is seeking a Senior Product Manager to lead the Consumer Payments team, which powers how customers make payments to Affirm. You will create new payment experiences that make repaying easier, improve payment success rates, and define how payments are processed safely and cost-effectively.
In this highly cross-functional role, you will work at the intersection of Product, Engineering, Analytics, Finance, Design, and Partnerships. Your responsibilities include:
- Uncovering where the payment experience breaks down through customer research and data analysis, then sharing insights across the team
- Creating new payment experiences that simplify repayment, collaborating with Design and Analytics from discovery through launch
- Designing and running experiments to improve conversion, payment success, and cost efficiency
- Shaping how payments are processed with attention to both performance and risk management
- Serving as a trusted partner to cross-functional teams, exploring new opportunities, evaluating impact, and defining sequencing
- Driving an ambitious roadmap that delivers customer and business outcomes by identifying high-impact bets and presenting strategy to senior leadership
Affirm is a remote-first company with flexibility built in. Most roles can be performed from anywhere within Canada. New hires will be invited to attend an in-person onboarding experience.
Requirements:
- 5+ years of product management experience
- Analytical rigor: comfort working with data and using experiment results and customer research to inform product decisions
- Strong curiosity about customers and instincts for identifying where experiences break down
- Experience holding informed conversations with engineers about system design and technical tradeoffs
- Track record of taking products from discovery through launch and iteration, including translating ambiguous or conflicting inputs into clear plans
- Clear communication and influence skills; ability to explain tradeoffs well and build trust and alignment across Product, Engineering, Finance, Design, and Partnerships without formal authority
- Bonus: experience in payments, fintech, or e-commerce
