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Salary: CAD 170,000 - 220,000 / annual
KOHO Financial is a Canadian fintech company on a mission to make financial services better for every Canadian through transparent, fair products that help users spend smart, save more, and build wealth. The company operates as a performance-driven organization with a remote-first, asynchronous-collaboration culture prioritizing autonomy and high trust.
As Senior Product Design Manager, Growth, you will lead design across a complex portfolio combining two interconnected challenges: helping teams create and grow new customer experiences, and building systems that enable excellent design to scale across KOHO. You will lead and develop product designers working on zero-to-one initiatives, growth, onboarding, and other high-leverage product opportunities. Simultaneously, you will provide strategic leadership to the KOHO Design System team, helping it evolve as a practical, adopted, high-quality foundation across app and web platforms.
Key responsibilities include:
- Lead and develop product designers across multiple teams or large complex areas, creating conditions for growth, confident decision-making, and exceptional work
- Set clear design direction for zero-to-one and growth initiatives, moving teams from ambiguous opportunities to compelling product experiences and measurable learning
- Coach teams through experimentation using customer insight, research, data, prototypes, and product outcomes to inform what to build, test, and change
- Balance growth velocity and unit economics with customer value, craft quality, trust, accessibility, and long-term experience health
- Collaborate with Product, Engineering, Data, Research, Marketing, and other teams to shape strategy, scope initiatives, and deliver customer value
- Represent Design in roadmap, resourcing, timeline, and quality discussions, ensuring design has meaningful voice from the start
- Support the Design System team through strategic direction, prioritization, critique, coaching, and cross-functional partnership
- Build operating practices, feedback loops, and decision frameworks enabling teams to move quickly, learn continuously, and scale quality
- Identify capabilities KOHO needs as it grows and help attract, hire, onboard, and develop designers and design leaders
- Use AI-enabled tools responsibly to accelerate exploration, synthesis, prototyping, design-system maintenance, communication, and decision-making while applying strong human judgment
You will work closely with Product managers, Engineering, Data, Research, Marketing, and other functional teams as part of KOHO's Product, Design, and Engineering partnership, shaping strategy and raising experience quality without creating process dependencies or central approval bottlenecks.
REQUIREMENTS:
- 10+ years experience designing and shipping consumer-facing digital products, ideally across mobile and web, in fintech, financial services, or another complex domain
- 4+ years significant experience leading and developing product design teams, including designers working on ambiguous, high-impact, or consequential problems
- Meaningful zero-to-one and/or growth experience; demonstrated ability to help teams discover opportunities, launch new experiences, improve acquisition or activation, and learn through experimentation
- Understanding of growth as a product and design problem (not simply a funnel or conversion problem); ability to connect customer motivation, product value, trust, behavior, and business outcomes
- Deep design-systems expertise; experience building, scaling, governing, adopting, or materially evolving a design system used by multiple teams
- Strong agency and sound judgment; ability to create clarity without perfect information, make decisions with appropriate context, and know when to involve others
- Expertise influencing product strategy, roadmap decisions, scope, and prioritization through clear communication and customer-centered reasoning
- Ability to build strong, trust-based relationships with cross-functional partners (Product, Engineering, Data, Research, Marketing)
- Excellent communication skills; ability to create alignment across designers, Product, Engineering, Data, Research, Marketing, and senior leadership
- Comfort using modern AI tools to accelerate workflows, explore possibilities, prototype, and increase impact while applying sound judgment around privacy and quality
- Demonstrated ability to scale impact through craft, quality, judgment, AI leverage, and elevate those you lead and those around you
