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Salary: USD 164,000 - 276,100 / annual
PagerDuty (NYSE: PD) is a global leader in AI-first digital operations, trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500. The company is seeking a Senior Principal Industry Analyst Relations professional to lead and execute the analyst relations (AR) program as part of the product marketing team.
In this role, you will report to the Senior Director of Product Marketing Operations and serve as a strategic leader for PagerDuty's relationships with the industry analyst community. You will shape the company's category story and develop the industry analyst strategy and program to drive category positioning and awareness.
Key responsibilities include:
- Building and maintaining strategic relationships with current industry analysts while identifying opportunities to grow the program
- Coordinating analyst calls and managing the AR program calendar
- Driving analyst awareness of PagerDuty's offerings and expanding their understanding of company business strategy and product roadmap
- Preparing briefing materials and supporting executive spokespeople in analyst engagements
- Maintaining the AR interactions database and measuring program impact on marketing and sales objectives
- Leading and prioritizing inbound analyst requests, including research participation and customer reference coordination
- Conducting foundational research on analyst coverage areas and competitive investments to surface program growth recommendations
This is a hybrid role based in Atlanta, requiring two days per week in the office. The position offers competitive compensation, equity, comprehensive benefits, flexible work arrangements, and a collaborative culture focused on innovation and belonging.
REQUIREMENTS:
- Bachelor's degree
- 8+ years of experience in enterprise technology communications, marketing, or product marketing
- Working experience in Analyst Relations, Product Marketing, Market Research, and Strategy
- Proven track record in content creation, story shaping, strategic planning, program management, and attention to detail
- Interest in leveraging AI and automation tools to improve research and survey delivery
- Preferred: Working experience with major industry analyst firms including Gartner, Forrester Research, and IDC
