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Salary: USD 164,000 - 276,100 / annual
PagerDuty (NYSE: PD) is a global leader in AI-first digital operations, trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500. The company is seeking a Senior Principal Industry Analyst Relations professional to lead and execute the analyst relations (AR) program as part of the product marketing team.
Reporting to the Senior Director of Product Marketing Operations, this role will be responsible for building and executing the AR strategy while nurturing relationships with the industry analyst community. Key responsibilities include:
• Shape the company's category story and industry analyst strategy to drive market positioning
• Build and maintain strategic relationships with current industry analysts while identifying opportunities to grow the program
• Coordinate analyst calls and maintain the AR program calendar
• Drive analyst awareness of PagerDuty's offerings and expand understanding of company business strategy and product roadmap
• Prepare and support executive spokespeople engaging with analysts, including creating briefing materials, compiling presentation content, and staffing calls
• Maintain the AR interactions database and measure the program's impact on marketing and sales goals
• Lead and prioritize inbound requests for information, including participation in research and customer references
• Conduct foundational research in analyst coverage areas and competitor investments to surface recommendations for program growth
The role is expected to be in the San Francisco office two times per week. This is a strategic and visible function at PagerDuty, requiring a collaborative, capable, and driven individual who can execute quickly and work across the organization.
REQUIREMENTS:
• Bachelor's degree
• 8+ years of experience in enterprise technology communications, marketing, or product marketing
• Working experience in Analyst Relations, Product Marketing, Market Research, and Strategy
• Proven content creation and story shaping, strategic planning, program management, and exceptional attention to detail
• Interest in leveraging AI and automation tools to improve research and survey delivery
PREFERRED:
• Working experience with major industry analyst firms including Gartner, Forrester Research, and IDC
