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Hims & Hers, a leading health and wellness platform and NYSE-traded public company, is seeking a Senior Planner to own supply planning for finished goods across generic Rx, branded, and non-Rx products. This role is central to balancing customer demand with inventory optimization and operational efficiency.
Key Responsibilities:
- Own buying recommendations for finished goods based on reorder points, safety stock, and demand forecasts
- Partner with Demand Planning to flag forecast changes and align on risks and opportunities
- Coordinate with Supply Chain on supplier allocations, MOQs, and lead times to ensure buying recommendations reflect real constraints
- Plan inventory across multiple sites and recommend PO reroutes to balance stock and prevent shortages
- Perform weekly inventory reconciliation to ensure data accuracy
- Track and report Weeks of Cover, E&O, and inventory turns; own corrective actions when metrics drift
- Balance service level against inventory investment and flag working capital impact to Finance
- Track upcoming expirations, NDC changes, new product launches, and SKU transitions; coordinate cutover activities with other planners and sites
- Document all risks resulting from inventory levels, including disposals and expiration risk
- Present buy, risk, and disposal recommendations to Ops Planning leadership and drive decisions to closure
- Work cross-functionally to solve inventory overages and shortages
- Identify gaps in planning processes and tools; partner with analytics to automate reporting and buying recommendations
- Mentor and cross-train other planners; help set planning standards across categories
- Support raw material and packaging planning as the team's scope grows
Requirements:
- 5+ years experience in supply or inventory planning, ideally finished goods in a regulated, lot-controlled environment (pharma, OTC, or CPG)
- Bachelor's degree required, preferably in Supply Chain, Operations Management, Business, or related field
- 3+ years experience with ERP systems, planning systems, and replenishment systems (preferred)
- Excel and Google Sheets proficiency including data manipulation (Lookups, PivotTables, External Data Connections)
- SQL experience preferred; BigQuery a plus
- Strong written and verbal communication skills; ability to communicate clearly and concisely
- Experience presenting recommendations to senior stakeholders and influencing decisions without direct authority
- Ability to think through complex problems and resolve conflicts from balancing multiple priorities
- Detail-oriented and exceptionally organized