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Salary: USD 150,000 - 180,000 / annual
Crusoe is a vertically integrated AI infrastructure company building data centers, power generation, manufacturing, and corporate facilities across North America. The company operates a complete stack from energy generation to AI compute delivery.
In this role, you will own the physical security technology stack protecting Crusoe's expanding infrastructure footprint. You are responsible for setting and maintaining the standards, SLAs, and operational performance of access control, video management, intrusion detection, visitor management, and incident response platforms across multiple sites.
Key responsibilities include:
- Establish physical security systems standards that the Design and Construction team deploys against; validate systems at acceptance and manage operational handoff to production
- Define and own SLAs for platform availability, camera uptime, access control responsiveness, alarm quality, and integration health
- Operate access control, video management, intrusion detection, visitor management, and incident platforms at configuration depth
- Build and maintain integrations across the security stack and with Ontic, Active Directory, and mass notification systems; script automation for health monitoring, SLA reporting, and lifecycle tasks
- Partner with Network Engineering, IT, and OT teams on VLAN segmentation, bandwidth planning, certificate management, Active Directory integration, and device hardening
- Own firmware strategy, patch management, device lifecycle, technology refresh, and health monitoring dashboards across the entire footprint
- Ensure systems generate audit evidence supporting SOC 2, ISO 27001, NERC CIP, and customer contractual requirements; partner with GRC on audit cycles
- Coordinate with the Global Security Operations Center (GSOC) on system health and operator tooling; support Protective Operations and crisis response
You will work closely with the GSOC, Senior Physical Security Intelligence Analyst, Protective Operations, Design and Construction, IT, and Network Engineering teams. The role requires approximately 20–35% domestic travel and on-call availability for critical systems events, SLA breaches, and major incidents.
REQUIREMENTS:
- 7+ years operating enterprise physical security systems at operator depth
- Hands-on fluency with access control platforms (Lenel, Genetec, Genea, or similar) and video management systems (Genetec, Milestone, Ambient, or similar)
- Strong IT and networking fluency: VLAN segmentation, bandwidth planning, certificate management, Active Directory integration, firmware and patch strategy, device hardening
- Experience setting operational standards and SLAs and holding systems accountable across distributed, multi-site operations
- Strong written and verbal communication across technical and executive audiences
- Ability to collaborate across GSOC, Protective Operations, Intelligence, Design and Construction, IT, and Network Engineering
- Ability to travel domestically 20–35% and respond outside normal business hours for significant situations
BONUS QUALIFICATIONS:
- Hyperscale data center, critical infrastructure, power generation, or technology environment experience
- NERC CIP compliance experience
- Advanced scripting, API, or automation experience applied to physical security systems
- Prior experience at Meta, Google, Microsoft, Amazon, Equinix, Digital Realty, CyrusOne, Vantage, Tesla, SpaceX, Apple, or peer organizations
- Vendor-side or integrator-side senior engineering experience with desire to transition to client-side operator role
- Military signals, communications, OT engineering, or physical security background
- Certifications: PSP, CPP, platform-specific (Genetec, Lenel, Milestone, Verkada, Ambient), or network (CCNA, Security+, or peer)
