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(Senior) People Operations Manager

Sitemate - Sydney, NSW, Australia - Hybrid - posted 2026-10-02

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Salary: AUD 100,000 - 130,000 / annual

Sitemate is a fast-growing construction and infrastructure software company backed by Blackbird, with 200 people across 18+ countries. They build AI-powered software for the built world, including Storm (data capture agent), Dashpivot (safety/quality reporting), Gearbelt (fleet management), and Flowsite (integrations). In this role, you'll own the employee lifecycle end-to-end as Sitemate scales. You'll manage payroll operations across four entities with different compliance requirements, run onboarding and offboarding processes (happening weekly), maintain HRIS data quality, and coordinate performance cycles, compensation reviews, and engagement surveys. A core mandate is to identify manual, repetitive tasks and automate them using AI and automation tools so a lean team can support a much larger organization. Day-to-day responsibilities include: processing payroll across multiple jurisdictions and entities, managing payroll cut-offs and handling starters/leavers/role changes, answering payroll questions from managers and employees, sourcing and provisioning equipment for new starters, ensuring day-one access is complete, running offboarding including equipment recovery and access removal, scheduling and owning performance cycles and compensation reviews, maintaining HR policies across regions, documenting processes for scalability, and coordinating on-sites and People programs. Key challenges: payroll runs across four entities with different cycles and compliance requirements; onboarding/offboarding happen weekly with zero room for delays; the function must scale without adding headcount through aggressive automation; and managing competing deadlines (payroll, program cycles, improvement projects) landing simultaneously. This role is ideal for people who enjoy making operations run smoothly, spot manual work and want to automate it, are comfortable building process from scratch, and want genuine end-to-end ownership. It is NOT a strategic HR business partner role, culture/employee experience focus, or single-country compliance role. Sitemate values transparency, high velocity, diversity (55% underrepresented ethnic backgrounds, 43% female, 18+ countries represented), and operates with trust and autonomy. The company offers hybrid work (2–3 days in office, 2 WFH per week, with flexibility to work remotely for several weeks annually), equity options, 20 days annual leave plus additional leave types, 16 weeks parental leave for primary carers, learning & development budget, EAP, laptop/home office budget, and Sydney HQ perks including rooftop garden and wellness centre. REQUIREMENTS: Must Have: - Solid understanding of employment compliance in more than one jurisdiction - Track record of building and documenting processes that scale - Strong attention to detail, especially regarding pay and compliance - Confidence working with Finance on reconciliations - Clear written communication and good judgment on when to escalate - Ability to manage competing deadlines without dropping details Nice to Have: - Experience in high-growth tech company or scale-up - Hands-on use of AI/automation tools (Claude, ChatGPT, Zapier, Make) - Experience with BambooHR, Rippling, Deel, or similar HRIS - Exposure to construction, field services, or distributed workforces - Experience managing People systems vendors - Experience supporting managers through performance management and employee relations - Experience administering statutory and extended leave including payroll impacts - Experience with global HRIS platforms Essential Tools: - HRIS platforms - Payroll systems across multiple countries - Google Workspace or Microsoft 365 - Atlassian, Slack - Spreadsheet tools for reconciliation and reporting - Documentation and knowledge management tools Bonus Tools: - BambooHR, Rippling, Deel, or similar global HRIS - AI automation tools (Claude, ChatGPT, Zapier, Make) - Project management tools (Asana, Monday, ClickUp) - Airtable, EOR platforms (Remote, Deel), survey/engagement platforms, IT asset management systems

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