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Trulioo, a global leader in digital identity verification, is seeking a Senior Partner Success Manager to own the full lifecycle of reseller partner relationships across North America. You will serve as the primary account manager and trusted advisor for a portfolio of partners who resell Trulioo's KYC, KYB, and AML identity verification solutions.
Your core mandate is growth: you will carry a year-over-year net-new revenue target across your portfolio and be accountable for deepening existing partnerships rather than recruiting new ones. You'll succeed by making partners exceptional at selling Trulioo's solutions, building and reviewing their sales pipeline, upselling their existing clients into new products, and maintaining a healthy technical relationship.
Key responsibilities include owning the end-to-end partner relationship across commercial, technical, and executive teams; carrying a net-new growth target and driving year-over-year revenue expansion; building and reviewing partner pipeline with regular accountability reviews; delivering sales enablement training on Trulioo's solutions; co-selling alongside partner reps to advance opportunities; identifying and driving upsell opportunities into partners' existing customer bases; running quarterly business reviews; coordinating with Technical Account Management to ensure API integrations remain current and healthy; mapping partner businesses to uncover new use cases and expansion paths; and representing partner needs internally to Product, Marketing, and GTM teams.
You'll sit at the center of a cross-functional effort, coordinating with Technical Account Management, Product, Marketing, and Support to ensure every partner in your portfolio is set up to win. The role is expected to leverage AI and emerging technologies to improve productivity and optimize workflows.
Trulioo is headquartered in Vancouver with strategic hubs in San Diego and Dublin. The company operates a hybrid model with a preference for U.S.-based applicants for this remote role. Trulioo has been recognized as a BC Top Employer for two consecutive years and is backed by Silicon Valley investors. The platform verifies more than 5 billion people and 700 million business entities across 195 countries.
