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Salary: USD 144,100 - 195,000 / annual
Zocdoc is the nation's leading digital healthcare marketplace, helping millions of patients find and book care. The company is expanding its infrastructure beyond its core marketplace to power access to care across provider websites, insurance directories, search engines, AI platforms, and more.
The Senior Manager of Ventures Operations will be a key member of a cross-functional team solving operational challenges for Zocdoc's Ventures business to drive incremental growth. This role bridges strategy and execution, working closely with the Chief Strategy Officer, Sales, Product, Product Marketing, and Engineering teams.
Key responsibilities include:
- Sitting on the core cross-functional team of the Ventures organization
- Partnering on and organizing the annual and quarterly strategic planning process
- Ideating, sizing, and prioritizing initiatives across Ventures and other growth levers to accelerate and scale
- Translating strategic priorities into thoughtful deployment plans that incorporate operational realities and enable rapid execution
- Identifying and clearing obstacles that slow velocity or put company objectives at risk
- Serving as the conduit between Operations and non-dedicated cross-functional teams (Analytics, Product Marketing, Legal, Finance, etc.)
- Synthesizing qualitative and quantitative insights into concise, actionable recommendations for business leaders
- Partnering in driving weekly business reviews with key metrics and improvement opportunities
- Challenging the status quo and serving as a voice for growth and new ideas
You thrive in entrepreneurial settings where creativity and grit are required. You are a passionate operator who can bridge the gap between strategy and execution, organized with the ability to pivot between competing priorities. You find simplicity in complex problems and are enthusiastic about moving into a high-visibility role in a fast-growing tech company.
Requirements:
- 6+ years of work experience in strategy and/or operations roles such as business/revenue/sales operations, product, program management, project management, or expansion
- Proven track record of collaborating across departments and all levels of leadership
- Resourcefulness, nimbleness, and ability to stay positive under pressure
- Comfort with taking initiative in a constantly-changing work environment
- Willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
- Well-equipped influencing toolkit effective across diverse stakeholders
- Strong interpersonal skills with experience collaborating with internal teams
