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Palmetto is a consumer energy platform helping homeowners discover, purchase, finance, install, monitor and manage home energy products and services including solar, battery storage, HVAC, and heat pumps across 30+ states.
You will own the end-to-end success of Palmetto's Safe Harbor program, which manages over a billion dollars of customer-owned equipment across six OEMs, multiple distribution partners, and 500+ EPC partners across 32 states and Puerto Rico. This is a leadership role where you'll lead the team, processes, and tools while representing the program to OEM executives, distributor leadership, and Palmetto's executive team.
Key responsibilities include:
- Own the Safe Harbor program from OEM order through distributor branch to EPC install. Set priorities, targets, and KPIs; spot risks early; and run the issues and decisions log.
- Lead OEM relationships as the senior Palmetto contact for six programs. Negotiate volume commitments, lead times, payment terms, and credit limits; manage escalations; develop supplier risk options; and build plans for new OEM programs through 2027-2030.
- Lead distribution strategy by owning distributor relationships and performance, allocating OEM volume across distributors and branches, expanding the network, and managing fee structures with Finance.
- Drive EPC participation by setting expectations for forecasts, job data, and equipment handling, working with regional leadership to raise compliance and recommend enforcement actions.
- Lead planning and executive S&OP. Own the supply plan and its assumptions (yield, safety stock, days of supply, lead times). Run monthly demand and supply reviews and bring constraints to leadership with options, financial impact, and recommendations.
- Partner with Finance to provide supply plans, PO schedules, and install data for cash and working capital planning; model scenarios with the CFO's team.
- Own tools and processes by leading the supply planning tool's requirements, platform decision, adoption, and working with Product and Engineering on portal dependencies.
Success will be measured by: installs versus plan by OEM program and region; days of supply by SKU and branch against target; demand forecast accuracy; EPC forecast submission rates; no supply-driven install delays; OEM commitments and credit limits managed with no surprises; distributor fee variance control; planning tool adoption; and timely closure of commercial items.
Qualifications:
- 7+ years in supply chain, operations, or program management, with at least 3 years leading teams
- Track record running S&OP at scale and presenting to executives
- Experience negotiating commercial terms with suppliers or OEMs, including volume commitments and payment terms
- Strong grasp of working capital, credit exposure, and how supply decisions affect cash
- Experience leading through influence across sales, finance, legal, and operations
- Strong Excel and data skills, and experience in an ERP such as NetSuite
- Clear, direct communication with executives and external partners
Preferred:
- Experience in solar, energy storage, electrical distribution, HVAC, or similar equipment channels
- Experience with consignment or customer-owned inventory models
- Experience selecting and rolling out planning platforms such as Pigment, Kinaxis, or o9
- Experience managing a large, fragmented partner base
- Experience with supply chain financing programs
