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Outer Biosciences is a biotech company focused on improving human skin health through novel bioactives. The company has built an integrated technology platform combining advanced ex vivo skin models with machine learning and predictive analytics.
You will build the sales and revenue operations playbook to support the company's growing research partnerships with pharmaceutical, biotech, and beauty companies. This is a hands-on senior individual contributor role reporting directly to the EVP, Commercial.
Key responsibilities include:
- Scaling the existing CRM into the primary system for the commercial team, including pipelines, workflows, integrations, and dashboards
- Designing and documenting the sales and revenue operations playbook, including deal stages, definitions, and processes for scoping, proposing, and contracting research studies and partnerships
- Building and maintaining bookings and revenue forecasts connected to study milestones, laboratory capacity, and tissue supply
- Developing pricing and quoting tools for research studies and partnerships, and tracking margin by study and customer
- Segmenting target markets across pharma, biotech, and beauty, and building target-account lists
- Producing monthly commercial reporting and board-ready revenue metrics, explaining variance to plan
- Supporting live opportunities with account research, proposals, pricing, and contract terms
- Establishing the commercial operating rhythm and preparing onboarding, tools, and compensation plans for future sales hires
You will work closely with business development, R&D, project management, and finance teams.
REQUIREMENTS:
- Bachelor's degree in business, finance, economics, science, or a related quantitative discipline
- Minimum 5 years of relevant experience in sales operations, revenue operations, or commercial operations, ideally at a CRO, scientific services, life science tools company, or selling into beauty and personal care
- Proven experience building sales or revenue operations from the ground up, including process, CRM, forecasting, and reporting
- Hands-on builder with Salesforce Administrator certification and experience configuring objects, fields, flows, validation rules, and permission sets
- Advanced modeling skills in Excel or Google Sheets; SQL or BI tool experience is a plus
- Ability to partner with scientists and translate technical work into clear commercial processes
- Excellent written, verbal, and executive communication skills
- Highly productive and resourceful; thrives in dynamic environments; works effectively independently and in teams
